Hospitality Manager
About The Position
Lead and innovate within a unique, fast-paced hospitality setting where professional service meets the wild. Take full ownership of diverse, high-volume operations spanning both busy retail food outlets and major events. Drive commercial growth and team development by mentoring a passionate, diverse group of service professionals. Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events, corporate cocktail parties to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences. Step into an extraordinary leadership role as Site Manager at the iconic Werribee Open Range Zoo, where hospitality meets the wild. You will take full ownership of day-to-day catering operations, seamlessly manage high-volume retail food outlets and unforgettable functions while leading a passionate team to operational excellence.
Requirements
- Passionate and impeccably groomed senior hospitality leader with proven experience managing high-volume operations, fine dining, and diverse teams
- Expert in food and wine matching, current industry trends, and delivering exceptional customer experiences for high-end clientele
- Strong operational manager skilled in rostering, stock control, cost management, compliance, HACCP, and driving P&L performance
- Adept at stakeholder management, communication, and catering for both retail food services and large-scale functions or events
- Thrives in fast-paced environments with a hands-on leadership style and full flexibility to work weekends, holidays, and peak seasons
Responsibilities
- Deliver an exceptional customer experience to all employees and guests
- Oversee a focused team of service professionals across culinary, beverage, and function offerings
- Take accountability for innovation and provide solutions for continued food, beverage, and service growth
- Prioritise staff mentoring to effectively train, motivate, and develop the next generation
- Implement strategic succession planning to ensure long-term team capability and growth
Benefits
- Multiple salary packaging options to make your dollar go further
- 12 weeks of paid parental leave for primary caregivers
- Access to 100+ retail discounts
- Clear career paths and support to achieve your goals
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
