Head Teller

CCFBank•Blue Earth, MN

About The Position

CCFBank is seeking a Head Teller to lead its Teller Team and help deliver exceptional customer service and banking experiences. The role supports the bank’s mission and community impact by guiding team members, overseeing branch transactions and cash operations, and maintaining compliance with bank policies and procedures. This is a full-time, 40-hour-per-week position with a Monday–Friday schedule and occasional Saturdays. Pay is $18.50–$22.42 per hour, depending on experience, with eligibility for an annual performance-based bonus of 1.5%–3% of salary.

Requirements

  • An associate’s degree in accounting, finance, economics, or a related field, or three years of directly related experience in lieu of a degree.
  • At least two years of customer service experience.
  • At least two years of supervisory experience.
  • Strong communication and relationship-building skills.
  • A proactive, team-focused mindset and the ability to motivate others.

Responsibilities

  • Lead and supervise the Teller team, assign daily responsibilities, and oversee performance.
  • Schedule team members, approve timesheets, conduct interviews, and complete performance reviews.
  • Ensure accurate processing of deposits, withdrawals, loan payments, and other transactions in accordance with bank policies.
  • Maintain compliance through routine audits and adherence to procedures.
  • Manage branch cash operations, including vault and ATM balancing and currency orders.
  • Foster a positive, growth-oriented environment through clear communication and effective delegation.
  • Support customers and team members with professionalism and care.
  • Perform additional duties as needed.

Benefits

  • Growth opportunities and paths for advancement.
  • Supportive, collaborative, respectful, and fun team culture.
  • Opportunity to contribute to the community.
  • Comprehensive benefits package and perks supporting well-being.
  • Health, vision, and dental plans.
  • Health Savings Account (HSA) with CCF contributions.
  • Flexible Spending Account.
  • Employer-paid life insurance and long-term disability plans.
  • Voluntary life insurance and short-term disability plans.
  • Accident and critical illness plans.
  • Hospital indemnity.
  • 401(k) retirement plan with company match.
  • Paid time off and paid holidays.
  • Parental leave.
  • Paid time off cash out.
  • Annual bonus eligibility of 1.5%–3% of salary based on performance.
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