Head Teller

Farmers National Bank•Harrodsburg, KY
•$28,837 - $40,372•Onsite

About The Position

The Head Teller directs and coordinates the activities of full-service branch tellers and assists the branch manager as needed. The role performs teller duties, supports customer transactions and services, and maintains cash, currency, and transaction records. The position also carries out its duties in accordance with applicable laws and regulations, including BSA requirements. The stated schedule is Monday through Thursday, 8:00 a.m.–5:15 p.m.; Friday, 8:00 a.m.–6:15 p.m.; and Saturday, 8:30 a.m.–12:15 p.m. The position works 40 hours per week and two Saturdays per month.

Requirements

  • Ability to read, write, speak, and understand English well.
  • Several years of experience as a teller in a financial institution.
  • Knowledge of bank products and services.
  • Education in general banking, deposit documentation, compliance, and supervisory training.
  • Strong interpersonal and communication skills.
  • Ability to use office equipment, including a calculator and computer.

Responsibilities

  • Ensure a competent and motivated staff through training, counseling, supervision, and review of bank activities and results.
  • Perform all duties of a teller.
  • Maintain and balance daily cash and currency records for branch tellers and vault totals; may order cash directly from the Federal Reserve.
  • Process required cash transaction reports and maintain filing systems for branch teller and customer needs.
  • Perform customer transactions and services, including taking loan payments and selling money orders and official checks.
  • Handle customer inquiries and complaints.
  • Balance the coin machine.
  • May balance and service ATM machines.
  • May perform customer service representative duties.
  • May complete teller performance evaluations.
  • Perform other work-related duties as assigned.
  • Perform job duties in accordance with applicable laws and regulations, including BSA requirements.
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