Gift Shop Clerk/Cashier

Meskwaki Bingo Casino Hotel • Tama, IA

4d

About The Position

Receives and disburses money in the retail area, using cash registers and potentially specialized software, electronic scanners, or related equipment. Processes credit and debit card transactions and validates checks. Assists guests with questions and purchases while maintaining a clean workstation and following company, department, and gaming commission policies and procedures. The role requires safeguarding company assets, monitoring the casino environment, following safety procedures, and working respectfully with colleagues to support guest satisfaction and effective department operations. Employees must report to work on time in professional attire and meet personal appearance standards. The position is non-safety-sensitive. Full-time opportunities are available.

Requirements

• Must be at least 18 years old.
• High school diploma or GED required.
• Must be able to obtain a gaming license in accordance with Sac & Fox Gaming Commission regulations.
• Excellent customer service skills and ability to work directly with the general public.
• Good mathematical skills.
• Excellent organizational and communication skills.
• Ability to operate a cash register.
• Must be flexible with shifts and days off.
• Must meet all non-supervisory training and education requirements.
• Must maintain confidentiality.

Nice To Haves

• Qualified members of the Meskwaki Nation and other Native American Tribes are encouraged to apply and will be given preference in accordance with established procedures.

Responsibilities

• Operate a cash register for cash and credit card sales, vouchers, discounts, comps, point and club redemptions, gift certificates, gift cards, returns, voids, and end-of-shift functions in accordance with established policies and procedures.
• Assist guests with questions and purchases.
• Maintain familiarity with Meskwaki Bingo, Casino & Hotel operations.
• Maintain a neat and clean workstation.
• Communicate and network effectively with staff, other departments, and outside representatives to support productive department operations.
• Safeguard and account for the owners’ assets.
• Comply with policies and procedures established by the department, company, Meskwaki Gaming Commission, and National Indian Gaming Commission.
• Monitor the casino environment and follow established safety procedures for the safety of guests and co-workers.
• Work respectfully and effectively as part of the company team to support guest satisfaction, asset protection, and co-worker respect.
• Report to work on time and as required in professional attire, maintain personal cleanliness, and follow personal appearance standards.
• Assist the Gift Shop Supervisor with monthly and year-end inventory.
• Perform general maintenance of the Gift Shop.
• Attend required meetings and training sessions.
• Perform other job-related duties as assigned.

Benefits

• Health plan including medical, dental, and vision
• Paid time off (PTO)
• Holiday pay
• 401(k) retirement savings plan
• Weekly pay
• Shift differential of $0.50 per hour for hours worked 4 p.m.–12 a.m. or $1.00 per hour for hours worked 12 a.m.–8 a.m.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED