Gift Shop Clerk/Cashier
About The Position
The Gift Shop Clerk/Cashier receives and disburses money in the retail area. The role may use specialized software, electronic scanners, cash registers, and related equipment to process transactions, including credit or debit cards and checks. The position assists guests with questions and purchases and helps maintain the Gift Shop’s operations, cleanliness, and inventory. The clerk must follow department, company, and gaming commission policies, protect company assets, monitor the casino environment for safety, and work effectively and respectfully with guests and coworkers. Full-time opportunities are available. The position requires flexibility with shifts and days off and may involve standing for long periods in a casino environment with noise and smoke exposure.
Requirements
- Must be at least 18 years old.
- High school diploma or GED required.
- Must be able to obtain a gaming license under Sac & Fox Gaming Commission regulations.
- Excellent customer service skills and ability to work directly with the general public.
- Good mathematical skills.
- Excellent organizational and communication skills.
- Ability to operate a cash register.
- Flexibility with shifts and days off.
- Ability to meet all non-supervisory training and education requirements.
- Must maintain confidentiality.
- Qualified members of the Meskwaki Nation and other Native American Tribes are encouraged to apply and will receive preference according to established procedures.
Responsibilities
- Operate a cash register for cash and credit card sales, vouchers, discounts, comps, point and club redemptions, gift certificates, gift cards, returns, voids, and end-of-shift functions according to established policies and procedures.
- Assist guests with questions and purchases.
- Be familiar with Meskwaki Bingo, Casino & Hotel operations.
- Maintain a neat and clean workstation.
- Communicate and network effectively with staff, other departments, and outside representatives to support productive department operations.
- Safeguard and account for the assets of the owners.
- Comply with policies and procedures required by the department, company, Meskwaki Gaming Commission, and National Indian Gaming Commission.
- Monitor the casino environment and follow established safety procedures to help protect guests and coworkers.
- Work respectfully and effectively as part of the company team to support guest satisfaction, asset protection, and coworker respect.
- Report to work on time and as required in professional attire, maintain personal cleanliness, and follow personal appearance standards.
- Assist the Gift Shop Supervisor with monthly and year-end inventory.
- Perform general maintenance of the Gift Shop.
- Attend required meetings and training sessions.
- Perform other job-related duties as assigned.
Benefits
- Health Plan (Medical, Dental, and Vision)
- PTO
- Holiday Pay
- 401(k) Retirement Savings Plan
- Weekly Pay
- Shift differential of $0.50 per hour for hours worked 4 p.m.–12 a.m. or $1.00 per hour for hours worked 12 a.m.–8 a.m.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
