General Manager Social, Golf - Leadership Talent Network
About The Position
Five Iron Golf is seeking experienced hospitality leaders for its General Manager – Social Leadership Talent Network, covering current and future markets. The company combines golf technology with hospitality-driven service across sports bars, restaurants, and entertainment venues, and is expanding its locations worldwide. This talent network posting may not correspond to an immediate opening in every market; applications remain active for 90 days and are considered for current and future opportunities. Relocation may be considered depending on business needs and market timing. The General Manager - Social leads the social operations of a Five Iron Golf location and is responsible for delivering fun, memorable guest experiences through exceptional service and enlightened hospitality. The role hires, trains, and coaches social staff, drives revenue across simulator rentals, food and beverage, and leagues, and manages the location’s Social P&L. The General Manager also builds community relationships, promotes repeat business, coordinates with corporate representatives, and ensures compliance with applicable health, safety, and legal requirements. The position requires availability for evenings, weekends, and holidays, as well as the ability to stand, walk, bend, and use stairs for extended periods.
Requirements
- At least 5 years of hospitality management experience, including at least 3 recent years as an Assistant General Manager or General Manager.
- Strong leadership ability and willingness to lead by example.
- Excellent communication, time management, and organizational skills.
- Upbeat energy, enthusiasm, and a positive attitude.
- Ability to think on your feet and manage customer expectations.
- Ability to work in a fast-paced environment.
- Availability to work evenings, weekends, and holidays.
- Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
- Ability to obtain the proper licenses and certifications for the location.
Responsibilities
- Drive revenue through simulator rentals, food and beverage sales, and league sales.
- Recruit, hire, and train social staff, or oversee those activities.
- Evaluate employee performance to ensure daily business needs are met.
- Manage social operations, including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and staff scheduling.
- Promote guest enjoyment and ensure staff provide above-and-beyond service.
- Maintain comprehensive knowledge of the company’s products and services, including technology, lessons, leagues, memberships, and food and beverage offerings; use this knowledge to sell and cross-sell offerings.
- Manage the location’s Social P&L and monitor and reduce labor and other operating costs.
- Build community relationships, foster customer loyalty, and encourage repeat business through proactive engagement and local marketing.
- Collaborate with team members to align efforts and achieve business goals.
- Communicate location needs clearly and effectively to corporate representatives.
- Ensure the location follows health and safety regulations and complies with local laws, including alcohol service laws.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long- and short-term disability coverage
- Accident and critical illness insurance
- 401(k)
- Bonus potential of up to $20,000, depending on location
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
