General Manager Social, Golf - Leadership Talent Network
About The Position
Five Iron Golf is seeking experienced hospitality leaders for its General Manager – Social Leadership Talent Network across current and future markets. Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron combines sports-bar, restaurant, and entertainment experiences with technology and hospitality-driven service. This talent-network posting supports the company’s continued expansion and may not correspond to an immediate opening in every market. Applications remain active for 90 days and are considered for current and future opportunities; relocation may be considered based on business need and market timing. The General Manager – Social leads the social side of a Five Iron Golf location and is responsible for creating fun, memorable guest experiences through exceptional service and enlightened hospitality. The role leads and develops staff, oversees venue operations, drives revenue, manages the location’s Social P&L, builds community relationships, and ensures compliance with health, safety, and local legal requirements. The position requires availability during evenings, weekends, and holidays, and involves standing, walking, bending, and using stairs for extended periods.
Requirements
- At least 5 years of hospitality management experience, including at least 3 recent years as an Assistant General Manager or General Manager.
- Strong leadership ability and willingness to lead by example.
- Excellent communication, time-management, and organizational skills.
- Upbeat energy, enthusiasm, and a positive attitude.
- Ability to think on one’s feet and manage customer expectations.
- Ability to work in a fast-paced environment.
- Availability to be present in the venue on evenings, weekends, and holidays.
- Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
- Ability to obtain the proper licenses and certifications for the location.
Nice To Haves
- Relocation may be considered for the right candidate, depending on business need and market timing.
Responsibilities
- Drive revenue through simulator rentals, food and beverage sales, and league sales.
- Recruit, hire, and train social staff, or oversee those activities.
- Evaluate employee performance to ensure daily business needs are met.
- Manage social-side operations, including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and staff scheduling.
- Ensure staff provide above-and-beyond service and take ownership of each guest’s enjoyment and satisfaction.
- Maintain comprehensive knowledge of products and services, including technology, lessons, leagues, memberships, and food and beverage offerings, and use that knowledge to sell and cross-sell.
- Manage the location’s Social P&L and monitor and reduce labor and other operating costs.
- Build community relationships, foster customer loyalty, and encourage repeat business through engagement and local marketing.
- Collaborate with team members to align efforts and achieve business goals.
- Communicate location needs clearly and effectively to corporate representatives.
- Ensure the location follows health and safety regulations and complies with local laws, including alcohol-service laws.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long- and short-term disability insurance
- Accident and critical illness insurance
- 401(k)
- Bonus potential of up to $20,000, depending on location
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
