General Manager Social, Golf - Leadership Talent Network
About The Position
Five Iron Golf is seeking experienced hospitality leaders for its General Manager – Social Leadership Talent Network across current and future markets. The company combines golf technology with hospitality-driven service in its sports bars, restaurants, and entertainment venues and is continuing to expand. The General Manager – Social leads the social side of a location, hires and develops staff, and ensures guests receive exceptional service and memorable experiences. The role oversees operations including leagues, simulator rentals, events, facilities maintenance, food and beverage service, and staff scheduling. It is responsible for driving revenue, managing the location’s Social P&L and operating costs, building community relationships, and ensuring compliance with health, safety, and local legal requirements. Evening, weekend, and holiday availability is required. This is an exempt, full-time role; pay is $80,000–$120,000, with location-dependent bonus potential of up to $20,000.
Requirements
- At least 5 years of hospitality management experience, including at least 3 recent years as an Assistant General Manager or General Manager.
- Strong leadership ability and willingness to lead by example.
- Excellent communication, time management, and organizational skills.
- Upbeat energy, enthusiasm, and a positive attitude.
- Ability to think on your feet and manage customer expectations.
- Ability to work in a fast-paced environment.
- Availability to be present in the space on evenings, weekends, and holidays.
- Ability to stand, walk, and bend for long periods and maneuver up and down stairs.
- Ability to obtain proper licensing and certifications for the location.
Responsibilities
- Drive revenue through simulator rentals, food and beverage sales, and league sales.
- Recruit, hire, and train social staff, or oversee those activities.
- Evaluate employee performance to ensure daily business needs are met.
- Manage social-side operations, including leagues, simulator rental experiences, event execution, facilities maintenance, food and beverage service, and staff scheduling.
- Ensure staff deliver above-and-beyond service and take ownership of guests’ enjoyment and satisfaction.
- Maintain comprehensive knowledge of the company’s products and services, including technology, lessons, leagues, memberships, and food and beverage offerings; use that knowledge to sell and cross-sell offerings.
- Manage the location’s Social P&L and monitor and reduce labor and other operating costs.
- Build community relationships, foster customer loyalty, and encourage repeat business through proactive engagement and local marketing.
- Collaborate with team members to align efforts and achieve business goals.
- Communicate location needs clearly and effectively to corporate representatives.
- Ensure the location follows health and safety regulations and complies with local laws, including alcohol service laws.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long- and short-term disability insurance
- Accident and critical illness insurance
- 401(k)
- Bonus potential of up to $20,000, depending on location
- Relocation may be considered for the right candidate, depending on business need and market timing
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
