Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•Georgetown, TX

10d•Onsite

About The Position

The Front End Associate/Cashier provides exceptional service and a positive shopping experience for guests, especially during checkout. The role involves operating a cash register or electronic scanner, accurately processing payments and transactions, assisting guests, keeping the checkout area supplied and orderly, and supporting general store tasks such as stocking and inventory. Employees must follow company policies and safety regulations, maintain attendance and punctuality, and complete other tasks assigned by management. The position requires being over age 21 under state law and maintaining a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers Permit is also required. The employer provides a course link and login information for the TABC course after hiring and pays for up to three hours of course time, while deducting the course cost from the employee’s paycheck. Full-time work is typically 35 hours per week. Employees must be available for any shift on Friday or Saturday and for 80% or more of all shifts each week. Schedules may vary according to business needs. The role is physically active, requiring standing, walking, bending, climbing, balancing, and lifting or moving items. The work environment is described as fun and positive, with possible exposure to outside weather conditions and usually moderate noise.

Requirements

Must be over 21 years of age to work at Spec's, as stated in the posting.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Ability to perform basic arithmetic, including whole numbers, fractions, decimals, discounts, and percentages.
Responsible, reliable, and committed to providing exceptional service; patient, friendly, outgoing, self-starting, and equipped with a strong work ethic.
Ability to complete assignments in a timely manner and look for subsequent tasks.
Ability to apply common-sense understanding to instructions provided in written, oral, or diagram form.
Ability to stand, walk, bend, climb, and balance; use arms, hands, and fingers to handle, reach, and lift; lift or move up to 25 pounds regularly and up to 50 pounds or more occasionally; and push or pull 50–100 pounds or more occasionally.
Vision abilities including close vision, depth perception, and adjustment of focus.
Ability to meet scheduled physical attendance requirements; schedules may vary based on business needs.
Must be available to work any shift on Friday or Saturday and be available for 80% or more of all shifts each week.
Ability to work full-time hours, typically 35 hours per week, for this listed full-time position.

Nice To Haves

Previous cashiering experience; the employer is willing to teach candidates who are willing to learn.
High school diploma or GED, though experience may be considered in place of formal education.
Previous retail or customer service experience.
Familiarity with cash handling procedures.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company’s mission statement and core values and follow the uniform standard during all worked hours.
Greet guests warmly and follow the applicable Guest Services script, including offering discounts, asking for loyalty information, suggesting additional items, inviting charitable contributions, and thanking guests where applicable.
Operate cash registers and electronic scanners, look up products as needed, and scan the correct barcode to ensure accurate pricing.
Use and maintain computers, registers, and scanner equipment properly.
Suggestively sell items and offer add-on products at the register, including the charity of the month.
Monitor merchandise brought to the register and ensure guests are charged the accurate amount.
Redeem coupons and weigh produce when required.
Ask guests to read and answer pin pad questions themselves; do not answer those questions for them.
Check acceptable identification when needed and follow applicable procedures to ensure legal sales.
Accept cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change, and accurately count change back to guests.
Bag or box merchandise appropriately and use bags and bottle protectors according to guest needs and company practices.
Assist with carry-outs when needed and feasible.
Compute and record transaction totals on the daily record sheet, call for a cash drop when the limit is reached, and count down the drawer and prepare the final drop at the end of the shift.
Keep the work area clean and neat, avoid overstocking the counter, and ensure checkout supplies such as register paper and paper bags are available.
Answer guest questions, provide information, and resolve complaints courteously and respectfully when appropriate.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Stock shelves and check price tags as needed; prepare assigned areas for inventory and assist with inventory when needed.
Carry out management directives efficiently, complete assigned work carefully, cooperate with the team, prioritize tasks, and manage stress in a fast-paced environment.
Follow company and OSHA safety regulations and complete other projects or tasks assigned by management, which may include restroom cleaning.
Meet attendance and punctuality expectations and follow scheduled work hours.
Communicate with and understand team members and guests, and see products and payment methods.