Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•San Antonio, TX

11d•Onsite

About The Position

The Front End Associate/Cashier provides exceptional service at checkout and helps create a positive shopping experience for guests. The role involves operating a cash register or scanner, processing payments, ensuring accurate prices and transaction totals, bagging merchandise, and assisting guests with questions or concerns. Associates also help maintain checkout supplies and a clean work area, stock shelves and check price tags as needed, and assist with inventory and other tasks assigned by management. The position requires a friendly, helpful, professional demeanor, careful attention to detail, teamwork, time management, and the ability to work in a fast-paced environment. Employees must follow company and OSHA safety rules, maintain attendance and punctuality, and hold a valid TABC Beverage Sellers Permit. A Food Handlers Permit may also be required in some cases. Full-time work is typically 35 hours per week; availability is required for any shift on Friday or Saturday and for 80% or more of shifts each week. Schedules may vary according to business needs.

Requirements

Must be over 21 years of age to work at Spec's.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
Ability to read, comprehend, and write simple instructions or memos.
Ability to communicate with and understand coworkers and guests.
Ability to perform basic arithmetic, including whole numbers, fractions, decimals, discounts, and percentages.
Ability to apply common-sense reasoning to written, oral, or diagram-form instructions.
Responsible, reliable, and committed to providing extraordinary service.
Patient, friendly, outgoing, self-motivated, and able to complete assignments promptly.
Strong work ethic, time-management skills, attention to detail, and ability to prioritize tasks and manage stress in a fast-paced environment.
Must be available to work any shift on Friday or Saturday and be available for at least 80% of shifts each week.
Must meet the physical demands of the job, including regular standing, walking, and bending; use of arms, hands, and fingers; occasional climbing and balancing; lifting up to 25 pounds regularly and up to 50 pounds or more occasionally; and pushing or pulling 50–100 pounds or more occasionally.
Must have close vision, depth perception, and the ability to adjust focus.
Must be physically present according to the schedule set by management.

Nice To Haves

Cashiering experience.
High school diploma or GED.
Previous retail or customer service experience.
Familiarity with cash-handling procedures.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company mission and core values and maintain the required uniform standard.
Greet guests, follow the appropriate Guest Services script, and provide courteous and helpful service.
Operate cash registers, electronic scanners, and related equipment; look up products and prices as needed.
Scan the correct barcodes and ensure accurate pricing and charges.
Suggest additional items and offer guests the opportunity to contribute to the charity of the month.
Monitor merchandise brought to the register to ensure guests are charged for the correct quantities.
Redeem coupons and weigh produce when required.
Ask guests to answer pin-pad questions themselves and check acceptable identification when necessary to ensure legal sales.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change.
Accurately count change back to guests and bag or box merchandise appropriately.
Assist with carry-outs when needed and feasible.
Compute and record transaction totals on the daily record sheet.
Call for a cash drop when the till limit is reached, and count down the drawer and prepare the final drop at the end of the shift.
Keep the work area clean and neat, avoid overstocking the counter, and keep checkout supplies stocked.
Answer guest questions, provide information, and handle complaints with courtesy and respect when needed.
Avoid coworker conversations when guests are present and refrain from using a personal cell phone on the sales floor.
Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory as needed.
Carry out management directives and other assigned projects, including cleaning tasks when required.
Work safely, cooperate with teammates, prioritize tasks, manage stress, and maintain attendance and punctuality.