Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•San Antonio, TX

8d•Onsite

About The Position

The Front End Associate/Cashier provides exceptional service and a positive shopping experience for guests, especially at checkout. The role involves operating registers and scanners, processing payments, accurately handling cash and change, bagging or boxing merchandise, suggesting add-on items, and answering guest questions. Associates maintain a clean, organized checkout area, keep supplies stocked, assist with carry-outs when needed, and may stock shelves, check price tags, prepare for inventory, and help with inventory. They follow company procedures and safety regulations, carry out management directives, and may help resolve guest complaints. Other assigned tasks may include restroom cleaning. The position requires reliable attendance, punctuality, teamwork, time management, attention to detail, and the ability to work in a fast-paced environment. Full-time is typically 35 hours per week. Associates must be available to work any shift on Friday or Saturday and for at least 80% of shifts each week; schedules may vary according to business needs. The role regularly involves standing, walking, bending, reaching, lifting, and communicating with guests and coworkers. Employees must be over 21 and maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers Permit is also required. Spec's provides a link and login information for the TABC course after hiring and pays for up to three hours of course time, while the course cost is deducted from the employee's paycheck.

Requirements

Must be over the age of 21 to work at Spec's.
Must be responsible, reliable, and committed to providing extraordinary service; patience, friendliness, an outgoing personality, and a strong work ethic are needed.
Must be able to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Must be able to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
Must be able to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit is required in some cases.
Must be available to work any shift on Friday or Saturday and at least 80% of shifts each week for the full-time schedule described.
Must meet the role's physical demands, including standing, walking, bending, climbing, balancing, reaching, lifting up to 25 pounds regularly and 50 pounds or more occasionally, and pushing or pulling 50–100 pounds or more occasionally.
Must have the vision abilities required for the work, including close vision, depth perception, and the ability to adjust focus.
Must attend work in person according to a schedule that may vary week to week.

Nice To Haves

Cashiering experience is preferred, though the employer is willing to train.
A high school diploma or GED is preferred, but experience may be considered in place of education.
Previous retail or customer service experience is preferred.
Familiarity with cash-handling procedures.
Knowledge of basic math for cash transactions.
Strong communication skills, including phone etiquette.
Bilingual skills are a plus.

Responsibilities

Demonstrate the company's mission statement and core values, and follow uniform standards.
Greet guests and provide courteous, helpful service using the applicable Guest Services script; at Spec's locations, offer the specified discount, ask for the Spec's Key, use the guest's name when possible, suggest additional items and the charity of the month, and thank guests for their business.
Operate cash registers and electronic scanners, look up products when needed, and scan the correct barcode to ensure accurate pricing.
Properly use and maintain computers, registers, and scanner equipment.
Suggestively sell items and offer add-on items, including the charity of the month.
Monitor merchandise brought to the register by stockers to ensure guests are charged for the correct quantities.
Redeem coupons and weigh produce when required.
Ask guests to read and answer pin pad questions themselves before transactions begin.
Check acceptable identification and use the 36 sign-in when necessary to ensure legal sales, following professional ID-checking practices.
Accept cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change, and accurately count change back to guests.
Bag or box merchandise appropriately, using bags and bottle protectors according to guidance.
Assist with carry-outs when needed and feasible.
Compute and record transaction totals on the daily record sheet.
Call the cash-drop code when the limit is reached and maintain proper till balance.
Keep the checkout work area clean and neat and avoid overstocking the counter.
Count down the drawer at the end of the shift and prepare the final drop.
Answer guest questions, provide information, and, when necessary, resolve complaints courteously and respectfully.
Avoid conversations with coworkers when guests are present and avoid personal cell phone use on the sales floor.
Stock shelves and check price tags as needed.
Monitor the checkout station and keep necessary supplies, such as register paper and paper bags, stocked.
Prepare assigned areas for inventory and assist with the inventory process when needed.
Carry out management directives efficiently and complete other assigned projects and tasks, which may include cleaning the restroom.
Fulfill responsibilities carefully, work cooperatively as part of a team, manage time and priorities, and handle stress in a fast-paced environment.
Follow Specs Family Partners and OSHA safety regulations.
Maintain required physical attendance according to the management-created schedule.
Maintain a valid TABC Beverage Sellers Permit and, where applicable, a valid Food Handlers Permit.