Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•Little Elm, TX

7d•Onsite

About The Position

The Front End Associate/Cashier provides exceptional service at checkout and helps create a positive shopping experience for guests. The position involves operating registers and scanners, processing payments, maintaining accurate transactions, bagging merchandise, answering guest questions, and keeping the checkout area stocked and orderly. Associates may also stock shelves, assist with inventory, carry out merchandise, and complete other tasks assigned by management. This is a part-time position at the Little Elm, Texas location. Part-time work is up to 25 hours per week, with schedules based on business needs. Associates must be available to work any shift on Friday or Saturday and must be available for at least 80% of shifts each week. Physical attendance is required according to a schedule that may vary week to week. The work environment is described as fun and positive, with possible exposure to outside weather conditions and usually moderate noise. Applicants must be over age 21 under state law and must maintain a valid TABC Beverage Sellers Permit. In some cases, a valid Food Handlers Permit is also required. The company provides a link and login information for the TABC course after hiring and pays for up to three hours of course time, but deducts the course cost from the employee's paycheck.

Requirements

Must be over 21 years of age under state law.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
Ability to read, comprehend, and write simple instructions or memos, and communicate with and understand coworkers and guests.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals, and calculate discounts and percentages.
Ability to apply common sense understanding to carry out written, oral, or diagram-form instructions.
Responsible, reliable, committed to guest service, patient, friendly, outgoing, and able to work independently with a strong work ethic.
Ability to complete assignments promptly and seek out the next task.
Ability to stand for most of a shift; regularly stand, walk, bend, and use arms, hands, and fingers to handle, reach, and lift; climb and balance; and communicate and understand.
Ability to lift or move up to 25 pounds regularly and up to 50 pounds or more occasionally using proper techniques and tools, and to push or pull 50–100 pounds or more occasionally.
Vision abilities including close vision, depth perception, and adjusting focus.
Physical attendance according to a management-set schedule that may vary with business needs.

Nice To Haves

Previous cashiering experience; the employer is willing to train applicants who are willing to learn.
High school diploma or GED preferred, though experience may be considered in place of formal education.
Previous experience in retail or customer service.
Familiarity with cash-handling procedures.
Strong communication skills, including phone etiquette.
Bilingual skills.
A valid Food Handlers Permit, where applicable.

Responsibilities

Demonstrate the company mission statement and core values, maintain uniform standards, and provide friendly, professional guest service.
Greet guests and follow the applicable Guest Services script, including offering discounts, add-on items, and the charity-of-the-month opportunity where applicable.
Operate cash registers, electronic scanners, computers, and related checkout equipment; look up products and prices as needed and scan the correct barcodes.
Process transactions accurately, including redeeming coupons, weighing produce when required, receiving cash, checks, debit cards, credit cards, and gift cards, issuing receipts and change, and counting change back to guests.
Ask guests to read and answer pin pad questions themselves; never answer those questions for them.
Check acceptable identification and use the 36 sign-in process when necessary to ensure legal sales, following professional ID-checking practices.
Monitor merchandise brought to the register and ensure guests are charged accurate amounts.
Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
Compute and record transaction totals on the daily record sheet; call for a cash drop when the limit is reached, and count down the drawer and prepare the final drop at shift end.
Keep the checkout area clean and neat, avoid overstocking the counter, and ensure supplies such as register paper and paper bags are available.
Answer guest questions, provide information, and resolve complaints with courtesy and respect when appropriate.
Avoid conversations with coworkers when guests are present and avoid using a personal cell phone on the sales floor.
Stock shelves and check price tags as needed; prepare assigned areas for inventory and assist with inventory when needed.
Carry out management directives and other assigned tasks, including possible restroom cleaning, with care and attention to detail.
Work cooperatively with the team, manage time, prioritize tasks, and manage stress in a fast-paced environment.
Follow company and OSHA safety regulations and meet attendance and timeliness expectations.