Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•Lewisville, TX

7d•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role involves greeting guests, operating registers and scanners, processing payments, ensuring correct pricing, bagging merchandise, answering questions, and helping maintain a clean and well-stocked checkout area. Associates may also stock shelves, check price tags, assist with carry-outs and inventory, and complete other tasks assigned by management. The position requires a friendly, helpful, reliable, and responsible approach, attention to detail, teamwork, time management, and the ability to work in a fast-paced environment. Employees must follow company and OSHA safety regulations, maintain attendance and punctuality, and meet the physical demands of the job. Full-time work is typically 35 hours per week, with availability required for any Friday or Saturday shift and for at least 80% of shifts each week. Scheduling may vary with business needs. Employees must be over 21 under state law and maintain a valid TABC Beverage Sellers Permit; a Food Handlers Permit may also be required in some cases. The company provides a link and login information for the TABC course after hiring, pays for up to three hours of course time, and deducts the course cost from the employee’s paycheck.

Requirements

Must be over the age of 21 under state law.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
Ability to read, comprehend, and write simple instructions or memos and communicate with coworkers and guests.
Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
Ability to apply common sense understanding to carry out written, oral, or diagram-form instructions.
Must be responsible, reliable, committed to customer service, patient, friendly, outgoing, and able to work as a self-starter with a strong work ethic.
Must manage time, prioritize tasks, cooperate with a team, and manage stress in a fast-paced environment.
Must be available to work any shift on Friday or Saturday and at least 80% of shifts each week.
Must meet the physical demands, including standing, walking, bending, climbing, balancing, reaching, handling, lifting up to 25 pounds regularly and up to 50 pounds or more occasionally, and pushing or pulling 50–100 pounds or more occasionally.
Must have close vision, depth perception, and the ability to adjust focus.
Must be physically present according to a management schedule that may vary week to week.
Must follow safety regulations and maintain attendance and punctuality.

Nice To Haves

Previous cashiering experience; the employer is willing to teach candidates who are willing to learn.
High school diploma or GED preferred, though experience may substitute.
Previous retail or customer service experience preferred.
Familiarity with cash-handling procedures.
Strong communication skills, including phone etiquette.
Bilingual skills are a plus.

Responsibilities

Demonstrate the company mission statement and core values and maintain the required uniform standard.
Greet guests, use the applicable Guest Services script, and provide courteous, helpful service.
Operate cash registers, electronic scanners, and computers; look up products and verify prices by scanning the correct barcode.
Suggestively sell register and add-on items, including the charity of the month.
Monitor items brought to the register to ensure guests are charged accurate quantities.
Redeem coupons and weigh produce when required.
Ask guests to answer pin pad questions themselves and check acceptable identification when necessary to ensure legal sales.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and accurate change.
Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
Record transaction totals on the daily record sheet, call for cash drops at the required limit, and count down the drawer and prepare the final drop at the end of the shift.
Keep the checkout area clean and neat, avoid overstocking the counter, and ensure supplies such as register paper and bags are available.
Answer guest questions, provide information, and resolve complaints courteously and respectfully when needed.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Stock shelves and check price tags as needed.
Prepare assigned areas for inventory and assist with inventory when needed.
Carry out management directives and other assigned projects, including cleaning tasks when required.
Work safely in accordance with company and OSHA regulations.
Work scheduled shifts reliably and punctually, following management scheduling requirements.