Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•Houston, TX

7d•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role assists guests with purchases, operates checkout equipment, handles payments, and helps maintain the appearance and readiness of the store. Employees are expected to demonstrate the company’s mission and core values, provide friendly and professional service, and complete assigned tasks with care, attention to detail, teamwork, and good time management. The position is full-time, typically 35 hours per week. Employees must be available to work any shift on Friday or Saturday and at least 80% of shifts each week. Schedules may vary according to business needs. The role requires a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers Permit. The company provides a link and login information for the TABC course after hiring and pays for up to three hours of course time, while deducting the course cost from the employee’s paycheck. The work involves standing, walking, bending, climbing, balancing, reaching, handling, and lifting. Employees must be able to lift up to 25 pounds regularly and 50 pounds or more occasionally, and push or pull 50–100 pounds or more occasionally. Work takes place in a generally fun and positive environment, with possible exposure to outside weather conditions and usually moderate noise. Physical attendance is required according to a management-set schedule.

Requirements

Must be over the age of 21 to work at Spec's, as stated in the posting.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
Responsible, reliable, and committed to providing extraordinary service; patience, friendliness, an outgoing personality, self-direction, and a strong work ethic are needed.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Ability to meet the physical demands of the role, including standing, walking, bending, climbing, balancing, reaching, handling, lifting, and pushing or pulling specified loads.
Ability to meet scheduled physical attendance requirements, including schedules that may vary with business needs.

Nice To Haves

Previous cashiering experience; the company is willing to teach applicants who are willing to learn.
High school diploma or GED, though experience may be accepted in place of this education.
Previous retail or customer service experience.
Familiarity with cash-handling procedures.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company mission statement and core values and maintain the required uniform standard.
Greet guests warmly and follow the applicable Guest Services script, including offering relevant discounts, promotions, add-on items, and charitable giving opportunities.
Operate cash registers, electronic scanners, computers, and related checkout equipment; look up products and prices as needed and scan the correct barcode.
Ensure merchandise and quantities are accurately charged, redeem coupons, and weigh produce when required.
Ask guests to read and answer pin pad questions themselves; check identification and use the required sign-in process when needed to ensure legal sales.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and change, and accurately count change back to guests.
Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
Record transaction totals, call for cash drops when the till limit is reached, and count down the drawer and prepare the final drop at the end of the shift.
Keep the checkout area clean, neat, and stocked with necessary supplies; avoid overstocking the counter.
Answer guest questions, provide information, and resolve complaints courteously when appropriate.
Avoid coworker conversations while guests are present and avoid personal cell phone use on the sales floor.
Stock shelves and check price tags as needed; prepare assigned areas for inventory and assist with inventory when needed.
Follow management directives, safety regulations, and OSHA requirements; complete other assigned projects and tasks, which may include restroom cleaning.
Work cooperatively with the team, prioritize tasks, manage stress in a fast-paced environment, and meet attendance and timeliness expectations.