Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD • Houston, TX

1d • $13 - $13 • Onsite

About The Position

Front End Associates/Cashiers provide extraordinary shopping experiences and exceptional service at checkout. They greet and assist guests, operate registers and scanners, process payments, bag merchandise, maintain checkout areas, and support store operations. The role requires professional, friendly service, attention to detail, teamwork, time management, and the ability to work in a fast-paced environment. Full-time is typically 35 hours per week; employees must be available to work any shift on Friday or Saturday and at least 80% of shifts each week. Scheduling varies with business needs, and work outside scheduled hours requires District Manager approval. Candidates must be over age 21 under state law and maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers Permit is also required. The company provides a link and login information for the TABC course after hiring and pays for course time up to three hours, while deducting the course cost from the paycheck. The position involves regular standing, walking, and bending; occasional climbing and balancing; lifting up to 25 pounds regularly and 50 pounds or more occasionally; and occasionally pushing or pulling 50–100 pounds or more. Employees may be exposed to outside weather conditions while serving guests. The work environment is described as fun and positive, with usually moderate noise.

Requirements

• Must be over age 21 to work at Spec's under state law.
• Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
• Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
• Ability to perform basic arithmetic with whole numbers, fractions, and decimals, and calculate discounts and percentages.
• Responsible, reliable, patient, friendly, outgoing, and committed to providing extraordinary service; able to work independently and complete assignments promptly.
• Ability to apply common sense understanding to carry out written, oral, or diagrammed instructions.
• Ability to meet the physical demands of the role, including standing, walking, bending, climbing, balancing, reaching, handling, lifting, and pushing or pulling specified loads; close vision, depth perception, and ability to adjust focus are also required.
• Must attend work physically according to a management-created schedule that may vary with business needs.
• Must be available to work any shift on Friday or Saturday and at least 80% of shifts each week for the full-time schedule described.
• Must follow company and OSHA safety regulations.

Nice To Haves

• Previous cashiering experience; the employer is willing to train candidates who are willing to learn.
• High school diploma or GED, though experience may be accepted in place of this education.
• Previous retail or customer service experience.
• Familiarity with cash-handling procedures.
• Knowledge of basic math for cash transactions.
• Strong communication skills, including phone etiquette.
• Bilingual skills.

Responsibilities

• Know and demonstrate the company mission statement and core values, and maintain the required uniform standard.
• Greet guests warmly, follow the applicable Guest Services script, and provide helpful service throughout checkout.
• Operate cash registers and electronic scanners, look up product UPC codes or prices, and scan the correct barcode to ensure accurate pricing.
• Maintain and properly use register, computer, and scanner equipment.
• Suggest add-on items and promote the charity of the month at checkout.
• Monitor merchandise brought to the register to ensure guests are charged for accurate quantities.
• Redeem coupons and weigh produce when required.
• Ask guests to read and answer pin-pad questions themselves before transactions begin.
• Check acceptable identification and follow required procedures to ensure legal sales.
• Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change; and accurately count change back to guests.
• Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
• Record transaction totals on the daily record sheet, call for a cash drop when the limit is reached, and count down the drawer and prepare the final drop at shift end.
• Keep the checkout work area clean and neat, avoid overstocking the counter, and ensure supplies such as register paper and paper bags are available.
• Answer guest questions, provide information, and resolve complaints courteously and respectfully when appropriate.
• Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
• Stock shelves and check price tags as needed; prepare assigned areas for inventory and assist with inventory when needed.
• Carry out management directives and other assigned projects, including restroom cleaning when assigned.
• Work safely in accordance with company and OSHA regulations, use care and attention to detail, and cooperate with the team.
• Manage time, prioritize tasks, handle stress in a fast-paced environment, and meet attendance and timeliness expectations.

Benefits

• The company pays for time spent completing the TABC course, up to three hours; the course cost is deducted from the employee's paycheck.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed