Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•Houston, TX

7d•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role involves operating cash registers and scanners, processing payments, ensuring accurate pricing and transactions, assisting guests, bagging merchandise, and maintaining a clean, organized checkout area. The associate may also stock shelves, check price tags, help with inventory, and carry out other management assignments. The position requires reliable attendance, professionalism, teamwork, attention to detail, and the ability to work in a fast-paced environment. Employees must be over 21 and maintain a valid TABC Beverage Sellers Permit; a Food Handlers Permit may also be required in some cases. Full-time work is typically 35 hours per week. Employees must be available for any shift on Friday or Saturday and for at least 80% of shifts each week. Schedules may vary with business needs.

Requirements

Must be over 21 years old to work at Spec's.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
Ability to read, comprehend, and write simple instructions or memos.
Ability to communicate with and understand coworkers and guests.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
Ability to apply common-sense reasoning to written, oral, or diagrammatic instructions.
Responsible, reliable, and committed to providing exceptional service.
Patience, friendliness, an outgoing personality, self-starting behavior, and a strong work ethic.
Ability to complete assignments promptly and seek further tasks when finished.
Ability to manage stress in a fast-paced environment and work well with others.
Must meet the physical demands of the job, including standing, walking, bending, climbing, balancing, handling and lifting items, and pushing or pulling heavy loads.
Must have close vision, depth perception, and ability to adjust focus.
Must attend work in person according to a management-set schedule that may vary from week to week.
Full-time availability typically involves 35 hours per week, availability for any shift on Friday or Saturday, and availability for at least 80% of shifts each week.

Nice To Haves

Cashiering experience.
High school diploma or GED.
Previous experience in retail or customer service.
Familiarity with cash handling procedures.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company mission statement and core values and maintain the required uniform standard.
Greet guests warmly and follow the applicable Guest Services script, including offering discounts, add-on items, and charitable contributions where relevant.
Operate cash registers, electronic scanners, and computers; look up products and prices as needed.
Scan correct barcodes and ensure accurate pricing and transaction amounts.
Suggestively sell items and monitor merchandise brought to the register.
Redeem coupons, weigh produce when required, and ask guests to answer pin pad questions themselves.
Check acceptable identification and follow required procedures to ensure legal sales.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change.
Accurately count change back to guests and bag or box merchandise appropriately.
Assist with carry-outs when needed and feasible.
Record transaction totals on the daily record sheet and call for a cash drop when the limit is reached.
Keep the checkout work area clean and neat, maintain needed supplies, and avoid overstocking the counter.
Count down the drawer at the end of the shift and prepare the final drop.
Answer guest questions, provide information, and resolve complaints courteously when appropriate.
Avoid coworker conversations in guests' presence and avoid personal cell phone use on the sales floor.
Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory as needed.
Carry out management directives and other assigned projects, including cleaning tasks.
Work safely and in accordance with company and OSHA regulations.
Practice teamwork, manage time, prioritize tasks, and maintain attendance and punctuality.