Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD • Lubbock, TX

5d • Onsite

About The Position

The Front End Associate/Cashier provides exceptional service to guests during checkout and helps create a positive shopping experience. The role includes operating the register and scanner, processing payments, maintaining the checkout area, answering guest questions, and supporting store operations. Employees are expected to follow company values and safety rules, maintain a professional demeanor, work reliably according to management’s schedule, and complete other assigned tasks. The position is part-time, with up to 25 hours per week; schedules are based on business needs. Availability for any shift on Friday or Saturday and for at least 80% of shifts each week is required. State law requires employees to be over age 21 to work at Spec’s.

Requirements

• Must be over 21 years of age to work at Spec’s, as stated in the posting.
• Part-time schedule of up to 25 hours per week; must be available for any shift on Friday or Saturday and for 80% or more of shifts each week.
• Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
• Ability to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
• Ability to apply common sense understanding to written, oral, or diagrammed instructions.
• Responsible, reliable, committed to excellent service, patient, friendly, outgoing, self-starting, and able to complete assignments promptly.
• Ability to stand, walk, bend, climb, balance, communicate, and use arms, hands, and fingers to handle, reach, and lift.
• Ability to lift or move up to 25 pounds regularly and up to 50 pounds or more occasionally, and push or pull 50–100 pounds or more occasionally, using proper techniques and tools.
• Close vision, depth perception, and ability to adjust focus.
• Physical attendance according to a management-set schedule that may vary week to week.
• Must maintain a valid TABC Beverage Sellers Permit and, in some cases, a valid Food Handlers Permit.

Nice To Haves

• Previous cashiering experience; the employer is willing to teach applicants who are willing to learn.
• High school diploma or GED, though experience may be considered in place of formal education.
• Previous retail or customer service experience.
• Familiarity with cash-handling procedures.
• Strong communication skills, including phone etiquette.
• Bilingual skills.

Responsibilities

• Demonstrate the company mission and core values and maintain uniform standards.
• Greet guests warmly and follow the applicable Guest Services script, including offering discounts, asking for loyalty information, suggesting additional items, offering the charity-of-the-month donation, and thanking guests where applicable.
• Operate the cash register or electronic scanner, look up product UPC codes or prices, and scan correct barcodes to ensure accurate pricing.
• Use and maintain computers, registers, scanners, and other checkout equipment properly.
• Suggestively sell items and offer add-ons at the register.
• Monitor merchandise brought to the register and verify quantities charged to guests.
• Redeem coupons and weigh produce when required.
• Ask guests to read and answer pin-pad questions themselves; do not answer those questions for them.
• Check acceptable identification and use the 36 sign-in process when necessary to ensure legal sales, following professional best practices.
• Accept cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change, and count change back accurately.
• Bag or box merchandise appropriately, use bags and bottle protectors according to guidance, and assist with carry-outs when needed and feasible.
• Compute and record transaction totals on the daily record sheet.
• Call the cash-drop code when the limit is reached and count down the drawer and prepare the final drop at shift end.
• Keep the checkout work area clean and neat, avoid overstocking the counter, and ensure supplies such as register paper and bags are available.
• Answer guest questions and provide information; resolve guest complaints courteously and respectfully when appropriate.
• Avoid coworker conversations in guests’ presence and avoid personal cell phone use on the sales floor.
• Stock shelves and check price tags as needed.
• Prepare assigned areas for inventory and assist with inventory when needed.
• Carry out management directives efficiently, complete work carefully, cooperate with teammates, manage time and priorities, and handle stress in a fast-paced environment.
• Follow company and OSHA safety regulations; complete other management-assigned projects, which may include restroom cleaning.
• Maintain required attendance and punctuality and work according to the management-set schedule.
• Maintain a valid TABC Beverage Sellers Permit and, where applicable, a valid Food Handlers Permit.

Benefits

• The employer will pay for up to three hours spent completing the TABC course; the cost of the course will be deducted from the employee’s paycheck.
• A calculator can be provided.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed