Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•Spring, TX

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role assists guests with purchases, processes transactions, supports store presentation, and helps maintain a positive shopping experience. Full-time hours are typically 35 per week; schedules are based on business needs, and availability for any Friday or Saturday shift and at least 80% of shifts each week is required. Physical attendance is required on a management-assigned schedule that may vary week to week. Employees must be over 21 to work at Spec's and must maintain a valid TABC Beverage Sellers Permit; in some cases, a valid Food Handlers Permit is also required. Spec's pays for up to three hours spent taking the TABC course, but deducts the course cost from the paycheck. The position regularly involves standing, walking, bending, climbing, balancing, and using the arms, hands, and fingers to handle, reach, and lift. Employees must be able to lift up to 25 pounds regularly and up to 50 pounds or more occasionally, and push or pull 50–100 pounds or more occasionally. The work environment is described as fun and positive, with possible exposure to outdoor weather while serving guests and usually moderate noise.

Requirements

Must be over the age of 21 to work at Spec's.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
Must be available to work any shift on Friday or Saturday and at least 80% of all shifts each week.
Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Responsible, reliable, and committed to providing excellent service; patience, friendliness, an outgoing personality, self-direction, a strong work ethic, and timely completion of assignments are needed.
Ability to meet the physical demands, including standing, walking, bending, climbing, balancing, lifting up to 25 pounds regularly and up to 50 pounds or more occasionally, and pushing or pulling 50–100 pounds or more occasionally.
Ability to communicate and understand, see products and payment methods, and meet required close-vision, depth-perception, and focus-adjustment needs.
Attendance at the workplace according to a management-set schedule is required.

Nice To Haves

Previous cashiering experience; the employer is willing to train applicants who are willing to learn.
High school diploma or GED.
Previous experience in retail or customer service.
Familiarity with cash-handling procedures.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Know and demonstrate the company mission statement and core values, and maintain the required uniform standard.
Greet guests warmly and follow the applicable Guest Services script, including division-specific service steps where applicable.
Operate cash registers, electronic scanners, computers, and related equipment; look up products and prices as needed and scan the correct barcode.
Suggest additional items at checkout, including the charity of the month, and monitor merchandise brought to the register to ensure accurate charges.
Redeem coupons, weigh produce when required, and ask guests to answer pin-pad questions themselves.
Check acceptable identification and use the required sign-in procedure when needed to ensure legal sales.
Accept cash, checks, debit cards, credit cards, and gift cards; issue receipts and change and accurately count change back to guests.
Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
Record transaction totals on the daily record sheet, call for a cash drop when the limit is reached, and count down the drawer and prepare the final drop at shift end.
Keep the checkout area clean and neat, monitor supplies such as register paper and bags, and avoid overstocking the counter.
Answer guest questions, provide information, and resolve complaints courteously and respectfully when appropriate.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Stock shelves and check price tags as needed; prepare assigned areas for inventory and assist with inventory when needed.
Carry out management directives, complete assigned tasks carefully, cooperate with the team, manage time and priorities, and handle a fast-paced environment.
Follow Specs Family Partners and OSHA safety regulations and complete other management-assigned projects, which may include restroom cleaning.
Meet attendance and timeliness expectations.