Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•Brenham, TX

1d•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role includes greeting and assisting guests, operating registers and scanners, processing payments, maintaining accurate transactions, bagging merchandise, and keeping the checkout area clean and supplied. Associates may also answer questions, address guest complaints, assist with carry-outs, stock shelves, check price tags, and help prepare for inventory. The position requires professionalism, teamwork, attention to detail, time management, and the ability to work effectively in a fast-paced environment. Employees must maintain company uniform standards, follow company and OSHA safety regulations, and comply with management directives. Attendance and punctuality are required. Full-time work is typically 35 hours per week; employees must be available for any shift on Friday or Saturday and for at least 80% of shifts each week. Scheduling varies according to business needs. The job may involve exposure to outside weather conditions, and the noise level is usually moderate. Employees must be over 21 under state law and maintain a valid TABC Beverage Sellers Permit; a Food Handlers Permit is required in some cases.

Requirements

Must be over 21 years of age under state law.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit is required in some cases.
Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
Responsible, reliable, and committed to providing extraordinary service; patience, friendliness, an outgoing personality, self-motivation, and a strong work ethic are needed.
Ability to manage stress in a fast-paced environment, prioritize tasks, and complete assignments in a timely manner.
Ability to stand, walk, bend, climb, balance, communicate, and use arms, hands, and fingers to handle, reach, and lift.
Ability to lift or move up to 25 pounds regularly and up to 50 pounds or more occasionally, and push or pull 50–100 pounds or more occasionally, using proper techniques and tools.
Close vision, depth perception, and ability to adjust focus.
Ability to meet a management-set schedule that may vary with business needs.

Nice To Haves

Previous cashiering experience; the employer is willing to train candidates who are willing to learn.
High school diploma or GED.
Previous retail or customer service experience.
Familiarity with cash handling procedures.
Knowledge of basic math for cash transactions.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company mission and core values and maintain uniform standards.
Greet guests courteously, follow the applicable Guest Services script, and offer relevant discounts, add-on items, and charitable giving opportunities.
Operate cash registers, electronic scanners, computers, and related equipment; look up product codes or prices as needed and scan correct barcodes.
Suggestively sell items and monitor merchandise brought to the register to ensure guests are charged accurately.
Redeem coupons, weigh produce when required, and ask guests to answer pin pad questions themselves.
Check acceptable identification and use the required sign-in procedure when necessary to ensure legal sales.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change, and accurately count change back to guests.
Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
Record transaction totals, call for cash drops when the till limit is reached, and count down the drawer and prepare the final drop at shift end.
Keep the work area clean and neat, avoid overstocking the counter, and keep checkout supplies such as register paper and bags available.
Answer guest questions, provide information, and resolve complaints courteously and respectfully when appropriate.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory as needed.
Carry out management directives, work cooperatively, prioritize tasks, and fulfill responsibilities carefully and on time.
Follow company and OSHA safety regulations and complete other projects assigned by management, which may include restroom cleaning.
Meet scheduled attendance and punctuality requirements.