Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•El Paso, TX

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role involves operating a cash register or electronic scanner, processing a variety of payments, ensuring correct pricing, assisting guests with questions, and maintaining a clean, organized checkout area. Associates may also stock shelves, check price tags, prepare for inventory, assist with carry-outs, and perform other tasks assigned by management. The position requires courteous, attentive service, including greeting guests, suggesting add-on items, following applicable checkout procedures, and handling guest concerns respectfully. Associates are expected to follow company and safety procedures, maintain attendance and punctuality, work cooperatively, and manage tasks in a fast-paced environment. The role regularly involves standing, walking, bending, and handling or moving merchandise and other items.

Requirements

Must be over 21 years of age to work at Spec's.
Must be able to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
Must be able to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
Must be responsible, reliable, patient, friendly, outgoing, and committed to providing extraordinary service.
Must be a self-starter with a strong work ethic who completes assignments in a timely manner and looks for subsequent tasks.
Must be able to apply common-sense understanding to written, oral, or diagrammed instructions.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
Must be available to work any shift on Friday or Saturday and available for at least 80% of shifts each week.
Must meet the physical demands of the role, including regularly lifting or moving up to 25 pounds and occasionally lifting or moving 50 pounds or more, and occasionally pushing or pulling 50–100 pounds or more.
Must be able to stand, walk, bend, climb, balance, handle and reach for items, and meet scheduled physical attendance requirements.
Must have close vision, depth perception, and the ability to adjust focus.
Must follow company and OSHA safety regulations.

Nice To Haves

Previous cashiering experience; the employer is willing to train candidates who are willing to learn.
High school diploma or GED.
Previous experience in retail or customer service.
Familiarity with cash handling procedures.
Knowledge of basic math for cash transactions.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company mission and core values and maintain the required uniform standard.
Greet guests warmly and follow the applicable Guest Services script and checkout procedures.
Operate cash registers, electronic scanners, and computers; look up product codes or prices when needed.
Scan the correct barcode and ensure guests are charged accurate prices and quantities.
Suggest add-on purchases and offer the charity of the month.
Monitor merchandise brought to the register and ensure accurate charges.
Redeem coupons and weigh produce when required.
Ask guests to read and answer pin pad questions themselves.
Check acceptable identification when necessary and follow applicable legal-sale procedures.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change.
Count change back accurately and bag or box merchandise appropriately.
Assist with carry-outs when needed and feasible.
Record transaction totals on the daily record sheet, call for cash drops when limits are reached, and count down the drawer and prepare the final drop at shift end.
Keep the work area clean and neat, avoid overstocking the counter, and keep checkout supplies stocked.
Answer guest questions and provide information; resolve complaints courteously when appropriate.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Stock shelves, check price tags, prepare assigned areas for inventory, and assist with inventory when needed.
Carry out management directives, complete assignments carefully, cooperate with the team, prioritize tasks, and manage stress in a fast-paced environment.
Follow company and OSHA safety regulations and complete other tasks assigned by management, including possible restroom cleaning.
Maintain required attendance and punctuality.