Front Desk

ProSmile • Chicago, IL

2d

About The Position

Destiny Dental, an affiliate of ProSmile, is seeking an energetic, motivated, and organized Dental Receptionist with a positive attitude. The position offers an opportunity for growth and development within a growing dental organization that emphasizes patient care, employee satisfaction, learning, and teamwork. The Front Desk Receptionist is the first point of contact for patients and supports patient flow and financial activities, including scheduling, paperwork, payment collection, and insurance-card handling. The role also maintains the reception area and controls inventory of office supplies, patient literature, and related items. Other job-related duties may be assigned.

The position is in a dental practice environment. Employees are required to wear personal protective equipment, including face masks, gloves, and gowns as needed and in accordance with CDC standards. The employee may need to travel to healthcare practices. The work environment is usually low to moderate in noise level.

Benefits are described for benefits-eligible full-time positions (35 or more hours per week) and part-time positions (30–35 hours per week). Eligibility for these benefits is not specified for this particular position.

Requirements

• High school diploma or GED preferred.
• Professional and compassionate demeanor.
• Willingness to go above and beyond to ensure patient satisfaction.
• Excellent interpersonal skills and communication abilities.
• Ability to efficiently manage multiple tasks.
• Computer competence and ability to work with a multi-line phone system.

Nice To Haves

• High school diploma or GED.

Responsibilities

• Serve as a friendly and attentive first point of contact for patients, responding to their needs in a timely manner.
• Coordinate patient flow and financial activities at the front desk, including scheduling, handling patient paperwork, collecting payments, and handling insurance cards.
• Maintain the reception area and control inventory of office supplies, patient literature, and related items.
• Perform miscellaneous job-related duties as assigned.
• Wear personal protective equipment, including face masks, gloves, and gowns as needed and in accordance with CDC standards.

Benefits

• Medical insurance with a choice of five Aetna plans.
• Dental insurance through MetLife.
• Vision insurance through Davis and UHC.
• Flexible spending and health savings accounts.
• Employer-paid basic life and AD&D insurance; voluntary life, short-term disability, and long-term disability plans.
• Employee Assistance Program (EAP).
• Identity theft and fraud protection.
• Legal support services.
• Discount programs, including pet insurance, travel, theme parks, and electronics.
• Wellness programs.
• Financial wellness and planning tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED