Front Desk

Guardian Dentistry Partners•Birmingham, MI

About The Position

Birmingham Center for Cosmetic Dentistry is seeking a dynamic, experienced front desk receptionist to create a welcoming patient experience in a fast-paced office. The role greets and assists patients, manages phone calls, and schedules patients for the doctors and hygienists. The office describes its atmosphere as safe and welcoming and offers benefits and vacation time.

Requirements

  • Outstanding professionalism, high moral standards, and a self-motivated work ethic.
  • Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
  • A driven personality and commitment to striving for excellence and providing excellent patient care.

Nice To Haves

  • 1–3 years of experience preferred.
  • Open Dental experience preferred.

Responsibilities

  • Complete daily insurance verifications for all scheduled patients.
  • Greet patients by first name and assist them throughout their office visit.
  • Provide friendly service to people entering the office or calling by phone.
  • Confirm future appointments.
  • Assist patients with billing questions.
  • Submit insurance claims with proper attachments and narratives.
  • Follow up on unscheduled recare and treatment appointments.
  • Answer and manage phone calls and schedule patient appointments for doctors and hygienists.

Benefits

  • Guaranteed hourly rate.
  • Paid vacation.
  • Paid holidays.
  • 401(k) program with matching contributions.
  • Competitive health, dental, and vision plans, offered to employees working 30 hours or more.
  • Life insurance and disability insurance.
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