Temporary Front Desk Support

Noble Hearts HR Consulting•Beaufort, SC

6d•Onsite

About The Position

The Front Desk Support Staff member provides short-term administrative and financial support essential to daily clinic operations, assisting providers, patients, scheduling, and financial processes. The assignment is 8–12 weeks at 1050 Ribaut Road, Beaufort, South Carolina 29902, with a Monday–Friday schedule from 8:30 AM to 5:00 PM. The role centralizes scheduling and supports patient intake, communications, records, and clerical work. It also handles client financial reviews, payment and insurance updates, account routing, ledger maintenance, and daily deposits. Additional duties include coordinating with telehealth staff, gathering information for providers, covering for administrative colleagues, and maintaining office equipment, inventory, and the lobby.

Requirements

High school diploma and two years of clerical experience; or an associate degree in a related field; or three years of clerical experience.
Spanish-speaking ability is strongly desired.

Nice To Haves

Experience in a healthcare or behavioral health setting is preferred.

Responsibilities

Centralize scheduling for psychiatrists, nurse practitioners, clinicians, and service staff.
Make reminder, cancellation, and rescheduling calls.
Complete and process patient intakes.
Answer and route incoming calls.
Manage mail, faxes, and client correspondence.
Provide clerical support, including reports and scheduling.
Ensure annual EMR documentation and electronic signatures are completed.
Conduct annual client financial reviews.
Route accounts receivable and maintain daily cash logs.
Update CIS and complete ticket corrections.
Maintain financial ledgers and post payments.
Collect payments and complete daily deposits.
Review balances with patients and encourage payment.
Update insurance and payment information at each visit and annually.
Communicate with telehealth staff and coordinate services.
Gather and relay required patient information to providers.
Cross-train and provide coverage for administrative staff as needed.
Maintain office equipment, inventory, and a professional lobby presentation.