Temporary Front Desk Associate

CCRC•Seattle, WA

3d•Onsite

About The Position

Horizon House is seeking a temporary Front Desk Associate to serve as the first point of contact for residents, staff, guests, and vendors. The role helps foster a welcoming and secure environment while providing exceptional customer service. The position is anticipated to last between 2 and 8 weeks, with a schedule of 2:30 p.m. to 11:00 p.m. on Tuesdays and Wednesdays. The starting pay range is $22.14–$24.17. The employee helps translate Horizon House’s mission and values into daily actions that support the well-being of residents and guests, coordinates with other departments in delivering services, and helps ensure compliance with HIPAA security and privacy regulations. Protected Health Information may be accessed, used, or disclosed only as minimally necessary to perform essential job functions, with safeguards against unauthorized access, use, or disclosure.

Requirements

High school diploma, GED, or equivalent.
One year of experience in reception, customer service, hospitality, or administrative support.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and Teams, and comfort with web-based systems.
Strong verbal and written communication skills.
Ability to remain composed and professional in all interactions, including emergency situations.
Must demonstrate the legal right to work in the United States.
Applicants offered a role must pass a DSHS background check and drug screening.

Responsibilities

Answer and direct incoming telephone calls and on-site visitors to the appropriate party or voicemail.
Help maintain an environment that reflects Horizon House’s mission and values and supports the well-being of residents and guests.
Coordinate and collaborate with other departments in delivering services.
Ensure employees, residents, vendors, and visitors consistently comply with HIPAA security and privacy regulations and Horizon House policies and practices.
Use and disclose Protected Health Information only as minimally necessary for essential job functions and safeguard it against unauthorized access, use, or disclosure.