Front Desk

HealthCARE Express • Sherwood, AR

6d

About The Position

HealthCARE Express is seeking a friendly, dependable, and energetic Front Desk Receptionist, also called a Director of First Impressions (D.O.F.I.), for its urgent care clinic. The receptionist is the first person patients meet and helps create a positive experience while keeping clinic operations organized. The role involves providing customer service, supporting patients throughout their visit, and working closely with providers and clinical staff in a fast-paced environment. The posting describes full-time work of 30 or more hours per week, with weekday 12-hour shifts and rotating Saturday shifts. Clinics are closed Sundays and major holidays.

Requirements

• Dependability and organization.
• Comfort using computers.
• Ability to multitask in a busy environment.
• Strong communication skills.
• Attention to detail.
• A positive attitude and genuine enjoyment of working with people.
• Willingness to learn and grow.

Nice To Haves

• Previous medical office experience.

Responsibilities

• Greet and check in patients.
• Answer phone calls.
• Verify patient information and insurance.
• Collect payments.
• Maintain accurate patient records.
• Work with providers and clinical staff to support patients from check-in through check-out.
• Stay organized, adapt to changing needs, and help where needed as part of the team.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability insurance
• Long-term disability insurance
• Accident insurance
• Critical illness insurance
• Benefit Time Off (BTO)
• Bereavement leave
• Monthly themed dress-up days
• Opportunities for personal and professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed