Front Desk

Advocare LLC•Flanders, NJ

10h•$18 - $22

About The Position

Advocare, LLC is a physician-owned partnership of pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. The Front Desk Receptionist is an integral member of a clinical team and supports patient care and service in a dynamic healthcare environment. The role greets patients and visitors, manages front-office communications, and performs administrative and scheduling functions while maintaining a professional, welcoming environment.

Requirements

Excellent customer service and communication skills.
Ability to maintain professionalism, confidentiality, and diplomacy.
Strong interpersonal skills and ability to work with diverse individuals.
Detail-oriented, with strong follow-up and multitasking capabilities.
Adaptable and flexible in a fast-paced, changing environment.
Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
High school diploma or equivalent.

Nice To Haves

Front desk or medical office experience.
Familiarity with electronic medical records (EMR).

Responsibilities

Answer incoming calls on a multi-line telephone system professionally and efficiently.
Schedule and confirm patient appointments.
Transfer calls and take accurate messages according to office procedures.
Greet patients and visitors and notify the appropriate team member of their arrival.
Collect and post co-pays and communicate outstanding balances.
Check patients out and follow proper check-out protocols.
Type correspondence and office memos as directed.
Prepare charts, gather necessary paperwork, and print daily appointment schedules.