Front Desk

Lorien Health Services • Lutherville, MD

15d • Onsite

About The Position

Lorien Mays Chapel is hiring a friendly, professional, and customer-focused Front Desk Receptionist for its senior living and healthcare community in Timonium, Maryland. The receptionist is the first point of contact for visitors, residents, patients, vendors, and staff, and helps create a positive, professional experience for people entering the community. The role supports daily operations in a skilled nursing and rehabilitation environment and involves reception, communication, security procedures, and administrative tasks.

The position pays $15.00 per hour and is full-time, with scheduled hours of 7:00 AM to 3:00 PM. Availability every other weekend, Saturday and Sunday, is required. The facility is a 93-bed skilled nursing facility providing short-term rehabilitation and long-term care, with nursing, medical, and therapy services. The organization describes its work environment as positive and team-oriented.

Requirements

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and basic computer applications.
• Excellent organizational and multitasking abilities.
• Professional demeanor and commitment to exceptional customer service.
• Ability to safely lift, push, and pull up to 25–50 pounds as part of daily job responsibilities, with or without reasonable accommodation.
• Availability every other weekend, Saturday and Sunday.

Nice To Haves

• Previous receptionist, customer service, administrative assistant, or front desk experience preferred.
• Experience in healthcare, senior living, assisted living, nursing home, rehabilitation, or medical office settings is a plus.

Responsibilities

• Greet and welcome residents, families, visitors, vendors, and staff professionally.
• Answer and direct incoming calls using a multi-line phone system.
• Manage visitor sign-in procedures and maintain facility security protocols.
• Provide information and assistance to guests and community members.
• Receive, sort, and distribute mail, packages, and deliveries.
• Assist with administrative tasks, data entry, filing, and record maintenance.
• Coordinate communication between departments as needed.
• Maintain a clean, organized, and professional reception area.
• Support daily operations in a healthcare, rehabilitation, skilled nursing, or assisted living environment.

Benefits

• 80 hours of vacation PTO and 40 hours of sick leave, with rollover.
• Personal days.
• Seven paid major holidays; hourly employees receive double time when working those holidays.
• Carefirst medical package.
• Tuition assistance.
• HRA fund.
• Employee Assistance Program (EAP).
• Flexible Spending Account (FSA).
• Employee discounts.
• Earn Points, Earn Rewards program.
• Professional development.
• Attendance rewards.
• Referral program.
• Same-day pay available for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED