Front Desk

Hot Springs Health Program • Marshall, NC

5d

About The Position

The Front Desk Receptionist is the main link between the public and the medical center. The role establishes a smooth working relationship between support staff and Providers and helps provide patients with timely, accurate care. The receptionist handles patient check-in and check-out, maintains patient information and records, schedules appointments, verifies insurance, and performs cash-handling and administrative duties while following HIPAA guidelines and organizational policies.

Requirements

• High school diploma or GED.
• Valid North Carolina driver’s license.
• Dependable transportation.
• Ability to deal effectively with job demands.
• Respect for confidentiality in patient care and business matters.
• Professional attitude and appearance.
• Comply with organizational policies and procedures and applicable federal, state, and local regulations.

Nice To Haves

• Prior front desk experience.

Responsibilities

• Check patients in and out.
• Obtain and update patient information.
• Schedule appointments.
• Maintain accurate records for accounts receivable and banking purposes.
• Balance the cash drawer and make daily deposits.
• Complete required checklists.
• Follow appropriate guidelines and HIPAA requirements when releasing records or information.
• Verify patients’ insurance.
• Attend required meetings and trainings.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED