Front Desk

HealthCARE Express•Choctaw, OK

6d•Onsite

About The Position

HealthCARE Express is hiring a full-time Front Desk Receptionist, described as a Director of First Impressions (D.O.F.I.), for its Choctaw, Oklahoma clinic. The position pays starting at $18.00 per hour, depending on experience, and is scheduled for 30 or more hours per week. The listed schedule includes Monday–Friday shifts between 8:00 AM and 8:00 PM, rotating Saturdays from 8:00 AM to 4:00 PM, and closure on Sundays and major holidays. As the first person patients meet, the receptionist helps create a welcoming experience and keeps clinic operations organized. The role involves greeting and checking in patients, answering phone calls, verifying patient information and insurance, collecting payments, and maintaining accurate patient records. The receptionist works with providers and clinical staff to support patients from check-in through check-out. This is a fast-paced role requiring organization, adaptability, teamwork, and a willingness to assist wherever needed. New hires may be required to attend a four-day training session in Texarkana, Texas, as part of onboarding.

Requirements

Dependability and organization.
Comfort using computers.
Ability to multitask in a busy environment.
Strong communication skills.
Attention to detail.
Positive attitude.
Genuine interest in working with people and providing excellent customer service.
Willingness to learn, grow, and work as part of a team.
Familiarity with HIPAA and patient confidentiality is important.

Nice To Haves

Previous medical office experience.

Responsibilities

Greet and check in patients.
Answer phone calls.
Verify patient information and insurance.
Collect payments.
Maintain accurate patient records.
Work with providers and clinical staff to support patients from check-in through check-out.
Adapt to changing needs and help wherever needed in the clinic.