Front Desk Coordinator

Cognition • San Francisco, CA

1d • Onsite

About The Position

Cognition is hiring two Front Desk Coordinators to support its San Francisco office and create a welcoming, well-run workplace. Working alongside the security team, each coordinator will often be the first point of contact for employees, candidates, and guests. The role combines logistics and office operations with hospitality and sound judgment, helping the office run smoothly as the company grows.

The two coordinators will have complementary schedules: one primarily covering morning and midday operations, and the other afternoon and evening coverage. Clear communication and handoffs between them are important to maintaining a consistent office experience. The position has ownership and visibility and contributes to the experience of employees, candidates, and visitors.

Requirements

• Professional, friendly presence and strong communication skills.
• Comfortable in a highly visible, customer-facing role.
• Organized and detail-oriented, with strong follow-through.
• Able to balance structure with flexibility in a fast-moving environment.
• Able to lift up to 35 lbs and remain on your feet throughout the day.

Nice To Haves

• Experience in front desk work, office coordination, hospitality, or rapid-growth companies.

Responsibilities

• Greet employees, candidates, and guests professionally and warmly.
• Coordinate with security to support a smooth and secure front desk experience.
• Welcome candidates and help interviews run on time.
• Manage incoming and outgoing mail, packages, and deliveries, including intake and end-of-day handling.
• Maintain reception organization and cleanliness.
• Stock and coordinate company swag for incoming guests.
• Partner with the Employee Experience team on daily needs.
• Assist office services teams, including custodial, culinary, and vendors, as needed.
• Troubleshoot day-to-day issues and escalate when appropriate.
• Observe what is and is not working in the office environment.
• Help during busy periods, events, and high-traffic days.
• Help create a calm, welcoming, and reliable experience for everyone in the office.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed