Front Desk Coordinator

City Dental • Charlotte, NC

5d • Onsite

About The Position

City Dental is hiring a Front Desk Coordinator for its dental office in Charlotte, North Carolina. The coordinator will run the front desk, support patients through check-in and check-out, manage scheduling, handle insurance and payments, and help keep office operations moving. The office describes its team as friendly and efficient, as reflected in patient reviews. The schedule is Monday through Thursday, 8 a.m. to 4 p.m., with no Fridays or weekends.

Requirements

• Strong customer service experience and ability to learn quickly may be considered in place of dental front office experience.
• Organized and friendly.
• Comfortable multitasking.

Nice To Haves

• Dental front office experience, including insurance and benefit breakdowns.

Responsibilities

• Check patients in and out.
• Answer phones.
• Manage daily scheduling, including same-day appointments.
• Verify insurance and prepare benefit breakdowns.
• Handle treatment plans and co-pays.
• Maintain patient records and support front office operations.

Benefits

• Competitive pay
• Health and dental insurance
• PTO and holidays
• 401(k)

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed