Front Desk Coordinator

U.S. Oral Surgery Management • Sycamore, IL

4d

About The Position

Oral and Maxillofacial Surgeons for Northern Illinois is seeking a dynamic and dedicated Front Desk Office Coordinator to join its oral surgery practice in Sycamore, Illinois. The role supports patient care and practice efficiency through patient-facing service, administrative work, and surgery coordination. The position offers a varied scope of responsibilities and opportunities to learn and grow within the practice.

The coordinator works closely with other professionals and is expected to contribute to a positive patient experience and effective team operations. Duties and responsibilities may change as the needs of the practice evolve. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or equivalent required.
• Demonstrated administrative experience, with a track record of growth or improvement in previous positions.
• Ability to multitask and work independently as a self-starter in a fast-paced environment.
• Experience with customer service techniques and a focus on providing a superior patient experience.
• Superior verbal and written communication skills.
• Patient-centric attitude and ability to positively influence patients, coworkers, referring offices, and the practice.
• Willingness to take on other duties and adapt to the evolving needs of the practice.

Nice To Haves

• Previous oral surgery, dental, or medical experience.

Responsibilities

• Answer phone calls, help patients schedule appointments, and create patient accounts.
• Check patients in and post payments.
• Convert treatment plans accurately and efficiently.
• Assist with scheduling surgeries and ensure necessary preparations are made.
• Collaborate with other professionals and handle administrative tasks.
• Adapt to a wide range of responsibilities and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED