Front Desk Cashier

Four Queens Hotel & Casino • Las Vegas, NV

5h • Onsite

About The Position

Assists guests with room check in/and check out. Secures payment for accommodations and gives proper change when required. Ensures the Front Desk area is clean and orderly.

Requirements

• Basic reading, writing, and arithmetic skills required.
• Must be able to communicate effectively in English in both written and verbal form.
• Must be able to handle multiple tasks and duties simultaneously.
• Knowledge of Microsoft Office and telephone protocol.
• Computer literate with emphasis on Word and Excel.
• Ability to learn new software applications (CMS casino system, IGT Slot system, LMS hotel system).
• Duties require professional verbal and written communication skills.
• Position requires attention to detail and excellent organizational skills.
• Strong interpersonal and communication skills.
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.
• Must possess excellent listening skills and be able to perform all duties with a sense of urgency.
• Must be able to maintain a pleasant and professional tone and demeanor during emergency situations.

Nice To Haves

• One year of Hotel Front Desk Services preferred.
• Prior cash register and/or cash handling experience preferred.

Responsibilities

• Greets guests in courteous, friendly manner. Handles check in/check out procedures for each hotel guest.
• Handles special requests in a manner that ensures guest satisfaction.
• Ensures prompt, accurate and professional service to guests.
• Identifies and resolves guest concerns. Handles all guest inquiries and complaints in an efficient, courteous and tactful manner.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED