Case Manager Supervisor

Wellspring Lutheran Services•Gaylord, MI

4d•$53,000

About The Position

Wellspring Lutheran Services is hiring a full-time Foster Care Supervisor serving Otsego and Alpena counties, based in Gaylord. The supervisor provides leadership, guidance, and clinical support to foster care professionals who work with children, foster families, biological families, and community partners. The role includes coaching and developing staff, supporting decision-making in complex situations, and helping ensure children receive high-quality services focused on safety, permanency, and well-being. The supervisor also oversees compliance with agency, licensing, and contractual requirements and helps foster a collaborative, accountable, and supportive team culture. The position involves partnering with community agencies, courts, schools, and service providers to help families access resources and support. It includes case review, staff coaching, support for foster families, and responding to urgent situations involving assigned cases and program needs. The role requires travel throughout the community and occasional overnight travel for training, meetings, and professional development.

Requirements

Master’s degree in social work or a related human services field, preferred; or a bachelor’s degree in social work or a related human services field with at least 3 years of field experience.
At least 2 years of experience working with children and families.
Knowledge of child welfare practices, community resources, and foster care programs.
Strong leadership, supervision, communication, and organizational skills.
Commitment to strength-based, family-centered practice.

Nice To Haves

Master’s degree in social work or a related human services field.

Responsibilities

Lead a team of foster care professionals serving children, foster families, biological families, and community partners.
Provide coaching, supervision, mentorship, clinical support, and professional development for staff.
Help staff navigate complex situations, solve problems, and make informed decisions in the best interests of children.
Ensure children receive high-quality services focused on safety, permanency, and long-term well-being.
Maintain compliance with agency, licensing, and contractual requirements.
Foster a collaborative, accountable, and supportive team culture.
Work with community agencies, courts, schools, and service providers to connect families with resources and support.
Review cases and support staff and families through challenging situations and transitions.
Travel throughout the community to support staff, families, foster homes, and partner agencies.
Be available to support staff and respond to urgent situations involving assigned cases and program needs.