Catering - Food Service Cook

SSA Group, LLC • Houston, TX

6d • $12

About The Position

The Food Service Cook - Catering supports daily catering and food-service operations by preparing food for back-of-house and service-line needs, maintaining safety and quality standards, and helping deliver welcoming experiences for guests and clients. The role follows daily prep and item lists, ensures appropriate food quantities and availability, maintains safe food handling and a clean, organized work environment, and assists with dishwashing as needed. The cook communicates service or quality issues to supervisors, responds to guest and client feedback, and stays knowledgeable about menu items, prices, and specials. The position also supports the company’s inclusion, belonging, sustainability, conservation, and community-engagement efforts. Other tasks may be assigned as needed.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and takes initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds, including lifting, and perform the role’s stated functions.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in accordance with 452 Hospitality.
• Support catering preparation for back-of-house and service-line operations.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform, hygiene, hand-washing, and glove use.
• Follow SSA safety rules and maintain a clean, safe, and organized work environment.
• Complete assigned daily prep and item lists.
• Support the assigned operation and fill operational gaps as necessary.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Uphold and demonstrate understanding of company policies and procedures.
• Promote an inclusive and supportive approach, remove barriers, and empower team-member growth and opportunity.
• Lead by example in sustainability and conservation efforts, and help teach unit staff about those efforts as appropriate.
• Support community engagement and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed