Catering - Food Service Cook

SSA Group • Houston, TX

5d

About The Position

SSA Group is hiring a Food Service Cook for catering operations. The role supports catering preparation in back-of-house and on the line, as well as daily food service and guest operations. The cook helps maintain food quality, availability, safety, service, and merchandising standards, and provides warm, welcoming experiences for guests and clients.

The position involves following prep lists, maintaining safe food-handling practices, completing food-safety logs as needed, keeping work areas clean and organized, and communicating service or quality issues to supervisors. The cook may assist with dishwashing and other operational tasks as needed. The role requires flexibility to work varied hours, including nights, weekends, and holidays, and physical ability to stand for extended periods and handle boxes weighing 10–35 pounds.

SSA Group describes its approach as 452 Hospitality and emphasizes inclusion, belonging, sustainability, conservation, and community engagement. Applications are accepted on a rolling basis until the position is filled.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, and energetic approach; takes initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds, including lifting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Support catering preparation in back-of-house and on the line for daily operations.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform and hygiene, hand-washing, and glove use.
• Follow SSA safety rules and maintain a safe work environment.
• Complete daily prep and item lists as assigned.
• Support the assigned operation and help cover operational gaps as necessary.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Stay knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate an understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the brand team and across units.
• Support efforts to remove barriers and empower team members’ growth and opportunities.
• Model sustainability and conservation efforts, and share relevant knowledge with unit staff as appropriate.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partner college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed