Food Service - Food Service Cook

SSA Group, LLC • Miami, FL

22h • $15 - $16

About The Position

The Food Service Cook supports daily restaurant preparation and back-of-house and line operations. The role helps meet food-service, safety, quality, availability, merchandising, and guest-service standards; prepares appropriate food quantities; follows food-handling and sanitation practices; and contributes to a clean, safe, and organized work environment. The cook may assist with dishwashing and other operational tasks as needed.

The position delivers warm, welcoming guest experiences, responds to feedback, communicates service or quality issues to supervisors, and maintains knowledge of menu items, prices, and specials. It also supports SSA’s inclusive workplace, sustainability and conservation efforts, and community engagement. The role reports to the Kitchen Manager(s), Sous Chef(s), and Executive Chef.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and proactive approach.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds, including lifting, and perform the role’s stated functions.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in line with 452 Hospitality.
• Support restaurant preparation, including back-of-house and line operations.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform and hygiene, handwashing, and glove use.
• Follow SSA safety rules and maintain a safe work environment.
• Complete assigned daily preparation and item lists.
• Support operations in the assigned role and fill operational gaps as needed.
• Respond to guest and client feedback and report it to a supervisor to help prevent recurrence of potential complaints.
• Communicate issues affecting daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Perform other tasks as needed and uphold company policies and procedures.
• Maintain a clean, safe, and organized work environment.
• Promote an inclusive and supportive approach within the brand team and across units.
• Support efforts to remove barriers and empower team members’ growth and opportunity.
• Demonstrate and share knowledge of sustainability and conservation efforts with unit staff as appropriate.
• Engage with SSA and the unit in community activities and opportunities to give back.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partner college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed