Food Service - Food Service Cook

SSA Group • Oklahoma City, OK

3d

About The Position

The Food Service Cook supports restaurant preparation and daily back-of-house and line operations. The role helps meet food service, safety, quality, availability, merchandising, and guest service standards, and ensures appropriate food quantities are prepared for daily and ongoing service. The cook maintains safe food handling practices, participates in food-temperature, rotation, and waste logs as needed, and follows assigned preparation and item lists.

The position delivers warm, welcoming guest experiences, responds to guest and client feedback, and reports service or quality issues to supervisors. The cook maintains knowledge of menu items, prices, and specials; assists with dishwashing as necessary; and keeps the work area clean, safe, and organized. The role also supports an inclusive team environment and the company’s sustainability, conservation, and community engagement efforts. Other tasks may be assigned as operational needs change.

Requirements

• Strong interpersonal and communication skills.
• Exceptional problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and able to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as necessary, including lifting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Support restaurant preparation, including back-of-house and line preparation, for daily operations.
• Meet daily food service, safety, quality, availability, merchandising, and guest service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling practices and proper uniform, hygiene, hand-washing, and glove use.
• Follow company safety rules and assigned daily preparation and item lists.
• Support the operation in the assigned role and help cover operational gaps as needed.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Maintain a clean, safe, and organized work environment.
• Follow and demonstrate understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the team, remove barriers, and empower team members’ growth and opportunity.
• Support sustainability and conservation efforts and share knowledge of these efforts with unit staff as appropriate.
• Engage with the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed