Food Service - Food Service Cook

SSA Group, LLC•Venice, FL
•$17 - $19

About The Position

The Food Service Cook supports restaurant preparation and daily back-of-house and line operations at Snook Haven. The role helps deliver warm, welcoming guest experiences while meeting food service, safety, quality, availability, merchandising, and guest service standards. The cook maintains food safety and cleanliness, follows assigned preparation lists, responds to feedback, communicates service or quality concerns to supervisors, and assists with dishwashing and other operational tasks as needed. The position also supports an inclusive and supportive team environment, sustainability and conservation efforts, and community engagement. The role requires flexibility to work varied hours and days, including nights, weekends, and holidays, as needed. SSA describes itself as an equal opportunity employer committed to diversity and inclusion.

Requirements

  • Strong interpersonal and communication skills.
  • Strong problem-solving and decision-making skills and the ability to stay organized.
  • Ability to remain flexible in a fast-paced environment.
  • Team-oriented, personable, professional, upbeat, and energetic approach, with initiative.
  • Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as necessary; the work entails lifting and performing the duties listed.
  • Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
  • 1–2 years of food preparation experience.

Nice To Haves

  • Food handling license preferred.

Responsibilities

  • Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
  • Support restaurant preparation, including back-of-house and line preparation for daily operations.
  • Meet daily quick-service, food service, safety and quality, availability, merchandising, and guest service standards.
  • Ensure appropriate food quantities are prepared for daily and ongoing service.
  • Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
  • Maintain safe food handling, proper uniform and hygiene, hand-washing, and glove use.
  • Maintain a safe work environment by following SSA safety rules.
  • Complete assigned daily preparation and item lists.
  • Support assigned operational duties and fill in where needed.
  • Respond to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
  • Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
  • Stay knowledgeable about menu items, prices, and specials to share with guests.
  • Assist with dishwashing as necessary.
  • Maintain a clean, safe, and organized work environment.
  • Follow and demonstrate understanding of company policies and procedures.
  • Promote an inclusive and supportive approach within the brand team and across units.
  • Support sustainability and conservation efforts, share relevant knowledge, and provide opportunities to teach unit staff as needed.
  • Engage with SSA and the unit in community activities and opportunities to give back.
  • Perform other tasks as necessary.

Benefits

  • Eligible for overtime pay.
  • On-Demand Pay Program providing access to a portion of earned wages before payday.
  • Meal plan and employee discounts at applicable locations.
  • 401(k) program with a 15% company match, subject to age, service, hours-worked, and enrollment eligibility conditions.
  • Tuition discount through a partnership college.
  • Up to 8 hours of bereavement leave.
  • Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
  • Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.
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