Food Service - Food Service Cook

SSA Group • Wichita, KS

2d

About The Position

The Food Service Cook supports restaurant preparation, back-of-house and line operations, and daily food service. The role helps meet food service, safety, quality, availability, merchandising, and guest service standards while ensuring appropriate food quantities are prepared and available. The cook follows assigned prep lists, maintains safe food-handling practices, and contributes to a clean, safe, and organized work environment.

The position calls for a flexible, energetic, and professional team player who can respond to guest and client feedback, communicate service or quality concerns to supervisors, and assist across operational needs. The cook must remain knowledgeable about menu items, prices, and specials, and may assist with dishwashing and other tasks as needed.

The role also supports inclusive and welcoming team practices, sustainability and conservation efforts, and community engagement. It reports to Kitchen Manager(s), Sous Chef(s), and Executive Chef.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and able to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed, including lifting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Support restaurant preparation, including back-of-house and line prep, for daily operations.
• Meet daily quick-service, food service, safety and quality, availability, merchandising, and guest service standards.
• Ensure proper food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform and hygiene, hand-washing, and glove use.
• Follow SSAFETY rules and maintain a SSAfe work environment.
• Complete assigned daily prep and item lists.
• Support the operation in the assigned role and fill operational gaps as needed.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurring issues.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Maintain a clean, safe, and organized work environment.
• Understand and follow company policies and procedures.
• Promote an inclusive and supportive approach within the Brand team and across units, focusing on removing barriers and empowering team members’ growth and opportunity.
• Lead by example in sustainability and conservation efforts, apply relevant business practices, and provide opportunities to teach unit staff as necessary.
• Engage with SSA/Unit community efforts and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5× the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed