Food Service - Food Service Cook

SSA Group, LLC • Melbourne, FL

1d

About The Position

The Food Service Cook supports daily restaurant operations by preparing food in the back of house and on the line, meeting food-service, safety, quality, availability, merchandising, and guest-service standards. The role includes maintaining food quantities and safe handling practices, completing prep and safety logs, keeping the work area clean and organized, and responding to operational needs and guest feedback. The cook works with kitchen and restaurant leadership and may assist with dishwashing or other tasks as needed.

The position is part of SSA’s 452 Hospitality approach, which emphasizes warm, memorable guest experiences, inclusion, sustainability and conservation, and community engagement. The job may require varied hours, including nights, weekends, and holidays, and requires standing for extended periods and handling boxes weighing 10–35 pounds.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills and the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, and energetic approach, with initiative.
• Physical ability to stand for extended periods and lift and move boxes weighing 10–35 pounds as needed.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
• Support restaurant preparation in the back of house and on the service line for daily operations.
• Meet daily quick-service, food-service, safety, quality, availability, merchandising, and guest-service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as needed.
• Maintain safe food handling practices and proper uniform, hygiene, handwashing, and glove use.
• Follow SSA safety rules and maintain a clean, safe, and organized work environment.
• Complete assigned daily prep and item lists.
• Support the operation in the assigned role and help fill operational gaps as necessary.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurrence of potential complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Perform other tasks as needed and uphold company policies and procedures.
• Promote an inclusive and supportive approach within the brand team and across units.
• Support efforts to remove barriers and empower team members’ growth and opportunity.
• Model sustainability and conservation efforts, understand their business application, and provide opportunities to teach unit staff as needed.
• Engage with SSA and the unit in community activities and opportunities to give back.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program provides access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed