Food Service - Food Service Cook

SSA Group, LLC • San Antonio, TX

7d • $15

About The Position

The Food Service Cook supports daily restaurant preparation and back-of-house and line operations at SSA. The role helps maintain food service, safety, quality, availability, merchandising, and guest-service standards while ensuring appropriate food quantities and safe food-handling practices. The cook helps deliver warm, welcoming, memorable experiences for guests and clients and contributes to a clean, safe, and organized workplace.

The position reports to Kitchen Manager(s), Sous Chef(s), and the Executive Chef. It requires flexibility to work varied hours and days, including nights, weekends, and holidays, as needed. The role may involve standing for extended periods and lifting and moving boxes weighing 10–35 pounds. Previous food preparation experience is specified, and a food handling license is preferred.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, along with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and willing to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed.
• Ability to perform the functions described in the posting.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients in keeping with 452 Hospitality.
• Support restaurant preparation, including back-of-house and line operations, for daily service.
• Meet daily quick-service, food-service, safety and quality, availability, merchandising, and guest-service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as necessary.
• Maintain safe food handling, proper uniform and hygiene, and appropriate hand-washing and glove use.
• Maintain a SSAfe work environment by following SSAFETY rules.
• Complete assigned daily preparation and item lists.
• Support the operation in the assigned role and help cover operational gaps as necessary.
• Respond to guest and client feedback and report it to a supervisor to help prevent recurring complaints.
• Communicate issues related to daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary.
• Maintain a clean, safe, and organized work environment.
• Uphold and demonstrate an understanding of company policies and procedures.
• Promote an inclusive and supportive approach within the Brand team and continue networking across units.
• Help remove barriers and empower growth and opportunity for team members at all levels.
• Lead by example in sustainability and conservation efforts, understand their business application, and provide opportunities to teach unit staff as appropriate.
• Engage with SSA and the unit in community activities and opportunities to give back.
• Perform other tasks as necessary.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed