Food Service - Food Service Cook

SSA Group • Melbourne, FL

1d

About The Position

SSA Group has partnered with cultural attractions for more than 50 years, bringing together admissions, culinary, and retail services to create seamless guest experiences. The Food Service Cook supports daily restaurant preparation and service while delivering warm, welcoming, and memorable experiences for guests and clients. The role helps meet food service, safety, quality, availability, merchandising, and guest service standards; maintains appropriate food quantities and safe food handling; and keeps the work area clean, safe, and organized. The cook may assist with dishwashing and other operational tasks as needed.

The position also supports inclusive and supportive team practices, helps remove barriers and encourage growth for team members, and participates in sustainability, conservation, and community engagement efforts. The role may involve varied hours and days, including nights, weekends, and holidays, and requires standing for extended periods and moving or handling boxes weighing 10–35 pounds.

Requirements

• Strong interpersonal and communication skills.
• Strong problem-solving and decision-making skills, together with the ability to stay organized.
• Ability to remain flexible in a fast-paced environment.
• Team-oriented, personable, professional, upbeat, energetic, and willing to take initiative.
• Physical ability to stand for extended periods and move and handle boxes weighing 10–35 pounds as needed, including lifting and performing the job functions described.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.
• 1–2 years of food preparation experience.

Nice To Haves

• Food handling license preferred.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for every guest and client in keeping with 452 Hospitality.
• Support back-of-house and line preparation for daily restaurant operations.
• Meet daily quick-service, food service, safety and quality, availability, merchandising, and guest service standards.
• Ensure appropriate food quantities are prepared for daily and ongoing service.
• Participate in safety logs, including food temperatures, rotation, and waste, as needed.
• Maintain safe food handling, proper uniform and hygiene, and appropriate hand-washing and glove use.
• Follow SSAFETY rules and maintain a safe work environment.
• Complete assigned daily preparation and item lists.
• Support the operation in the assigned role and help cover operational gaps as necessary.
• Respond efficiently to guest and client feedback and report it to a supervisor to help prevent recurrence of potential complaints.
• Communicate issues with daily service or quality to the Restaurant Supervisor and/or Food Operations Manager.
• Remain knowledgeable about menu items, prices, and specials to share with guests.
• Assist with dishwashing as necessary and perform other tasks as needed.
• Maintain a clean, safe, and organized work environment.
• Understand and follow company policies and procedures.
• Promote an inclusive and supportive approach within the Brand team and across units, helping remove barriers and empower team-member growth and opportunity.
• Lead by example in sustainability and conservation efforts, apply knowledge of those efforts in business operations, and provide opportunities to teach unit staff as needed.
• Engage with SSA and the unit in community activities and opportunities to give back.

Benefits

• Eligible for overtime pay.
• On-Demand Pay Program providing access to a portion of earned wages before payday.
• Meal plan and employee discounts at applicable locations.
• 401(k) program with a 15% company match, subject to eligibility requirements: employees must be at least 21, have one year of employment and 1,000 hours worked, and enroll during an open enrollment period.
• Tuition discount through a partnership college.
• Up to 8 hours of bereavement leave.
• Holiday pay at 1.5 times the regular rate for hours worked on Christmas Day and Thanksgiving Day.
• Paid sick leave in accordance with applicable state and local laws; accrual rates, caps, and usage rules vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed