Food Server Assistant

Zachry Corporation•San Antonio, TX
•Onsite

About The Position

The Food Server Assistant supports the Food & Beverage team by keeping dining areas clean, organized, stocked, and ready to deliver an exceptional guest experience. The role assists servers and restaurant leadership with table maintenance, food delivery support, and operational readiness while upholding service standards in a luxury hotel environment. The Server Assistant helps ensure smooth operations and guest satisfaction across all dining outlets. Responsibilities include welcoming guests; assisting with food, beverage, condiment, and service-item delivery; replenishing table items; clearing and resetting tables; maintaining dining and service areas; polishing service equipment; preparing tables; keeping supplies stocked; communicating with restaurant colleagues; completing opening and closing side work; supporting banquets and special events when needed; and following food safety, sanitation, hygiene, grooming, and service standards. Reliable and consistent attendance is an essential function of the role.

Requirements

  • Strong customer service and communication skills.
  • Ability to work efficiently in a fast-paced environment.
  • Strong attention to detail and organization.
  • Team-oriented mindset and willingness to assist others.
  • Ability to stand for extended periods and lift or carry service items.
  • Ability to follow instructions and maintain service standards.
  • Ability to work flexible schedules, including mornings, evenings, weekends, and holidays.
  • Professional appearance and demeanor.
  • Strong commitment to guest satisfaction and operational excellence.
  • Food Safe Serve/Texas Food Handlers Certification required.
  • TABC certification required and must be maintained.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Previous restaurant, banquet, or hospitality experience preferred.
  • Experience in a luxury or full-service hotel environment preferred.

Responsibilities

  • Greet guests warmly and professionally while supporting dining room hospitality.
  • Assist servers with delivering food, beverages, condiments, and service items to guest tables.
  • Refill water, bread, beverages, and other table items as directed by service staff.
  • Provide prompt and courteous assistance to guests when needed.
  • Support food runners and expeditors during high-volume service periods.
  • Clear and reset tables promptly according to established service standards.
  • Maintain cleanliness and organization of dining areas, service stations, and side stations.
  • Polish glassware, silverware, and service equipment as needed.
  • Assist with table setup and preparation before service periods.
  • Maintain stock levels of linens, utensils, glassware, ice, and service supplies.
  • Communicate with servers, bartenders, kitchen staff, and leadership teams to support smooth operations.
  • Assist with opening and closing side work, including cleaning and organizing service areas.
  • Support banquet and special event operations when required.
  • Follow food safety, sanitation, and hygiene standards.
  • Promptly report maintenance concerns, spills, or safety hazards to management.
  • Maintain a professional appearance and follow company grooming standards.
  • Perform other duties as assigned to support Food & Beverage operations.
  • Maintain reliable and consistent attendance.

Benefits

  • Medical, dental, vision, and life insurance
  • 401(k)
  • Paid leave
  • Bonus program
  • Company-paid short-term and long-term disability insurance
  • Employee assistance program
  • Tuition reimbursement
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