Food Expo/Server Assistant

Pyramid Global Hospitality•Indian River Shores, FL
•Onsite

About The Position

Pyramid Global Hospitality is seeking a motivated, customer-focused Food Expo/Server Assistant for Costa d'Este Beach Resort & Spa, a luxury resort in Vero Beach, Florida. The position serves as a communication link between culinary and service teams, helping ensure orders are prepared accurately, meet presentation standards, and reach guests promptly. The role combines expo coordination with server-assistant duties across food and beverage operations, including support for banquets and special events. The ideal candidate is welcoming, guest-focused, and able to work effectively in a fast-paced environment.

Requirements

  • Engaging and welcoming personality with a passion for creating exceptional guest experiences.
  • Ability to work under pressure in a fast-paced environment.
  • Excellent communication skills.
  • Ability to work evenings, weekends, and holidays.

Responsibilities

  • Coordinate food flow from the kitchen to service staff across multiple dining outlets.
  • Review and organize incoming orders to support accuracy and timely preparation.
  • Ensure menu items meet recipe, presentation, and quality standards.
  • Communicate order modifications, dietary requests, and guest preferences to culinary and service teams.
  • Prioritize food delivery while maintaining proper temperature and quality.
  • Monitor ticket times and alert culinary leadership to delays or service bottlenecks.
  • Assist chefs and line cooks with organizing and garnishing plates as needed.
  • Verify orders are complete before releasing them for service.
  • Communicate professionally with restaurant managers, chefs, servers, banquet staff, and in-room dining personnel.
  • Support banquet and special-event operations by coordinating large-volume food service.
  • Follow food safety, sanitation, and resort operating standards.
  • Keep expo stations clean, organized, and stocked during shifts.
  • Assist with opening, closing, and assigned side work.
  • Learn menus, ingredients, preparation methods, wine lists, and operating hours for food and beverage outlets.
  • Become familiar with room layouts, the property, and its amenities.
  • Collect orders from the kitchen, check that they are correct, and deliver them promptly and efficiently to guests.
  • Assist with clearing tables and resetting them with proper linen, china, silverware, and glassware.
  • Follow proper service etiquette throughout the guest dining experience and provide courteous, professional service.
  • Maintain cleanliness and high standards for personal appearance, equipment, and facilities.
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