Food Server Assistant

The Monarch San Antonio (Zachry)•San Antonio, TX

2d•Onsite

About The Position

The Food Server Assistant supports the Food & Beverage team by ensuring dining areas are clean, organized, stocked, and prepared to deliver an exceptional guest experience. The role assists servers and restaurant leadership with table maintenance, food delivery support, and operational readiness while maintaining the service standards expected in a luxury hotel environment. The assistant contributes to smooth operations and guest satisfaction across the hotel’s dining outlets. The position involves greeting guests, assisting with food and beverage service, maintaining dining and service areas, preparing tables, restocking supplies, supporting opening and closing duties, and helping with banquet and special event operations when required. It also requires following food safety and sanitation standards, reporting safety or maintenance concerns, maintaining a professional appearance, and reliable attendance. A high school diploma or equivalent is preferred. Previous restaurant, banquet, or hospitality experience and experience in a luxury or full-service hotel are preferred. Food Safe Serve/Texas Food Handlers and TABC certifications are required and must be maintained. The role requires a flexible schedule that may include mornings, evenings, weekends, and holidays, as well as standing for extended periods and lifting or carrying service items.

Requirements

High school diploma or equivalent preferred.
Food Safe Serve/Texas Food Handlers Certification required.
TABC certification required and must be maintained.
Strong customer service and communication skills.
Ability to work efficiently in a fast-paced environment.
Strong attention to detail and organization.
Team-oriented mindset and willingness to assist others.
Ability to stand for extended periods and lift or carry service items.
Ability to follow instructions and maintain service standards.
Ability to work flexible schedules, including mornings, evenings, weekends, and holidays.
Professional appearance and demeanor.
Strong commitment to guest satisfaction and operational excellence.

Nice To Haves

Previous restaurant, banquet, or hospitality experience preferred.
Experience in a luxury or full-service hotel environment preferred.

Responsibilities

Greet guests warmly and professionally while supporting dining room hospitality.
Assist servers with delivering food, beverages, condiments, and service items to guest tables.
Refill water, bread, beverages, and other table items as directed by service staff.
Provide prompt and courteous assistance to guests when needed.
Support food runners and expeditors during high-volume service periods.
Clear and reset tables promptly according to established service standards.
Maintain cleanliness and organization of dining areas, service stations, and side stations.
Polish glassware, silverware, and service equipment as needed.
Assist with table setup and preparation before service periods.
Maintain stock levels of linens, utensils, glassware, ice, and service supplies.
Communicate with servers, bartenders, kitchen staff, and leadership teams to support smooth operations.
Assist with opening and closing side work, including cleaning and organizing service areas.
Support banquet and special event operations when required.
Follow food safety, sanitation, and hygiene standards.
Promptly report maintenance concerns, spills, or safety hazards to management.
Maintain a professional appearance and follow company grooming standards.
Perform other duties as assigned to support Food & Beverage operations.
Maintain reliable and consistent attendance as an essential function of the role.