Food + Beverage Attendant

Ottine Mineral Springs • Gonzales, TX

3d

About The Position

Ottine Mineral Springs is seeking experienced and passionate Food + Beverage Attendants to provide friendly, efficient counter service and help ensure a seamless guest experience. Attendants greet guests, take and process orders and payments, prepare and hand over food and beverages, and respond professionally to questions, concerns, and special requests. They help keep the service counter clean, organized, and stocked, follow food safety and sanitation standards, and collaborate with kitchen staff and other team members. The role may also include basic food preparation, replenishing supplies, participating in relevant meetings, and performing additional duties as operational needs require. Attendants should understand the resort’s amenities and directions and be comfortable working in an indoor/outdoor space. The position requires some nights, weekends, and holidays. The listed pay is $17.00 per hour plus tips.

Requirements

• High school diploma or GED preferred.
• One year of food service or counter-position experience preferred.
• Strong knowledge of nutrition, dietary requirements, and wellness-focused cuisine.
• Strong communication skills and ability to work well on a team.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Exceptional guest-service skills and enthusiasm for creating memorable dining experiences.
• Basic math and cash-handling skills.
• Knowledge of food-service health and safety regulations.
• Valid Texas food handler card and TABC certification.
• Ability to speak, read, write, and understand English.
• Reliability, punctuality, and professional communication skills.
• Ability to work under pressure with patience and strong customer-service skills.
• Manual dexterity, auditory and visual skills, ability to follow written and verbal instructions and procedures, and ability to communicate effectively and professionally.
• Comfort working in an indoor/outdoor space.

Nice To Haves

• CPR and first aid certification, or willingness to be trained.

Responsibilities

• Greet guests warmly and provide exceptional customer service.
• Take and accurately process food and beverage orders, answering questions about menu items and dietary preferences.
• Handle cash and credit-card payments efficiently.
• Prepare and hand over food and beverage items at the counter with proper presentation and timely service.
• Maintain a clean, organized, and well-stocked counter service area.
• Comply with food safety and sanitation standards.
• Address guest concerns and special requests professionally and promptly.
• Collaborate with kitchen staff and other team members to ensure smooth service.
• Foster positive relationships with employees and guests.
• Understand resort amenities and directions to and from the resort.
• Assist with basic preparation and replenishment of stock when needed.
• Participate in relevant meetings.
• Perform additional tasks or duties as needed or directed.

Benefits

• Opportunities for continuous learning and development.
• Potential for career advancement based on dedication and demonstrated performance.
• $17.00 per hour plus tips.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED