Food & Beverage Attendant

Golden Entertainment•1007 Pahrump Nugget Hotel & Casino, NV

About The Position

The Food & Beverage Attendant supports daily Food & Beverage department operations by taking guest orders, preparing and serving menu items, and ensuring accurate point-of-sale transactions. The role contributes to excellent guest service, quality and sanitation standards, and a clean, welcoming environment for guests and team members. The position requires following company guest-service standards, cash-handling procedures, and applicable regulations, and performing other duties as assigned. The position’s general duties and responsibilities may change or be assigned without notice. The employee must be able to perform the essential functions with or without reasonable accommodation.

Requirements

  • At least 21 years of age.
  • Previous cash-handling and customer-service experience.
  • Ability to follow instructions and complete tasks accurately in a fast-paced environment.
  • Strong communication skills and willingness to work as part of a team.
  • Commitment to a respectful, inclusive, and safety-conscious work environment.
  • Ability to access and input information using a moderately complex computer system.
  • Ability to communicate effectively in English, both in writing and verbally.
  • Obtain and maintain all work cards required by the company, including a Food Handlers Card and Alcohol Awareness Card.
  • Verify right to work in the United States.

Nice To Haves

  • Six months of experience in a high-volume, fast-paced food and beverage environment.
  • Prior experience with Infogenesis or a similar POS system.
  • High School Diploma or equivalent.

Responsibilities

  • Provide timely and courteous guest service consistent with the company’s guest-service culture.
  • Take food and beverage orders, prepare drinks, and ensure items are served accurately and efficiently.
  • Follow cash-handling and POS procedures, including processing comps and managing cash drops.
  • Maintain cleanliness and organization of the workstation, dining area, and front-of-house equipment according to Health Department and company guidelines.
  • Receive and stock warehouse orders, ensuring items are properly labeled and stored.
  • Maintain adequate shift supplies, including POS ribbons, comp paper, envelopes, and receipt paper.
  • Comply with applicable gaming laws, company internal controls, policies and procedures, Title 31, and federal regulations where applicable.
  • Provide timely, outstanding guest service to guests and fellow team members in accordance with company standards.
  • Perform other duties as assigned.
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