Fitness Program Manager

EXOS • New York City, NY

5d

About The Position

The Fitness Program Manager leads fitness programs and creates a positive experience for clients and members. This hands-on management position involves leading and inspiring fitness professionals while delivering engaging health promotion and wellness programs that meet immediate and long-term objectives.

The manager oversees program design and delivery, staff supervision, strategic alignment, budgeting, and client relationships. The role also includes direct client services such as conducting fitness assessments, creating individualized exercise plans, and guiding clients through initial workouts. Services are provided to a range of participants, including high-risk clients, with an emphasis on safety and individual needs. The manager ensures fitness spaces are supervised and compliant with health and safety guidelines, and leads the group exercise program.

Requirements

• Bachelor’s degree in Exercise Science, Kinesiology, or a related field.
• Current CPR/AED and First Aid certifications.
• At least 3 years of experience in a fitness environment, including hands-on training and client interaction.
• Experience leading group exercise classes and tailoring workouts for different fitness levels.
• Prior management experience in a fitness or wellness setting.

Responsibilities

• Hire, train, and supervise qualified fitness professionals, ensuring high-quality services for all participants.
• Design, implement, and evaluate fitness, health promotion, and incentive programs tailored to client needs.
• Align fitness programs with annual strategic planning and short- and long-term goals.
• Manage the program budget, monitor expenses, and produce reports on program performance and outcomes.
• Build and maintain proactive relationships with client liaisons to support client satisfaction and program alignment.
• Conduct initial fitness assessments, create personalized exercise plans, and guide clients through their first workouts.
• Provide fitness services to a diverse range of clients, including high-risk participants, with attention to safety and individual needs.
• Ensure the fitness center and exercise areas are supervised, safe, and compliant with health and safety guidelines.
• Lead and manage the group exercise program, including scheduling and instruction.
• Perform other tasks as required to support the department and exceed client expectations.

Benefits

• Health insurance
• Life and disability benefits
• 401(k) plan
• Paid time off
• Part-time benefits are also offered, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager