Fitness Manager

Gold's Gym•Charlotte, NC

About The Position

The Fitness Manager is a performance-based leadership role responsible for leading the Personal Training team and growing the training department. The manager drives personal training sales and revenue, develops trainers, and helps maintain the Gold's Gym standard of excellence through measurable results, member satisfaction, and a strong professional culture. The role requires an active presence on the gym floor, where the manager coaches and connects with members while building visibility and relationships. Gold's Gym describes its culture as grounded, reliable, entrepreneurial, enthusiastic, collaborative, and creative. The company has over 550 locations across six continents. Relocation assistance is not provided.

Requirements

  • At least 2 years of personal training experience.
  • At least 1 year of supervisory or management experience in fitness or sales.
  • Current CPR/AED certification.
  • A proven record of meeting or exceeding sales goals.
  • Strong understanding of fitness programming, member engagement, and business operations.
  • Professional appearance, leadership presence, and effective communication skills.
  • Ability to demonstrate exercises and be physically active on the gym floor.

Nice To Haves

  • A nationally recognized Personal Training Certification, such as NASM, ACSM, ACE, ISSA, NSCA, or NPTI.
  • Ability to communicate clearly, follow up consistently, and thrive in a target-driven environment.
  • Commitment to ongoing professional and fitness education.

Responsibilities

  • Lead, mentor, and manage the Personal Training team.
  • Drive personal training sales, revenue, and member conversion.
  • Conduct fitness assessments, onboarding sessions, and sales presentations.
  • Hire, onboard, and develop high-performing trainers.
  • Manage schedules, session bookings, and department operations.
  • Track sales, session volume, retention, engagement, and other team performance metrics.
  • Foster a culture of professionalism, accountability, and continuous education.
  • Collaborate with leadership to plan and execute major club events and initiatives.
  • Maintain a strong presence on the gym floor to build member relationships and visibility.
  • Coach and develop trainers and lead by example on the floor and in business meetings.

Benefits

  • Discounts on certifications.
  • Commission and bonus structure.
  • Free Gold's Gym membership at company locations.
  • 20% employee discount on clothing and products.
  • Medical benefits.
  • 401(k).
  • Seven paid holidays and vacation pay.
  • Growth opportunities across the expanding Gold's Gym network.
  • Mentorship and career growth opportunities.
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